Hello dd_chroma,
We appreciate feedback on bug reports and changes customers would like us to make to our products. We have a team that documents and handles customer feedback. If you want to contact them directly, they can be reached by going to our...
Hello Theredlion1976,
Have you tried different cards in the camcorder? Does the camcorder no longer work with any memory cards at all? If so, then the issue is with the camcorder, unfortunately.
For factory service, please forward your camcorder to ...
Hello cbester,
A Canon ID is not the same as your My Canon Account. The credentials for signing in may not be the same unless you create the Canon ID and set the same credentials. The Canon ID (which is a Canon Inc. thing) is for using apps like the ...
Hello Jzczan,
Typically, if the camera is not able to focus (when using autofocus), it will not release the shutter to take a picture. These cameras do operate with a 2-step shutter process where you press the shutter button half-way to focus and onc...
