Hello jeclose,
We appreciate feedback on bug reports and changes customers would like us to make to our products. We have a team that documents and handles customer feedback. If you want to contact them directly, they can be reached by going to our w...
Hello jmarie14,
I'm sorry to hear that you are having issues getting your camera connected back with your smartphone. I noticed that you said that you cleared all of the settings on the camera and smartphone. Can you clarify at what point you are cur...
Hello jaksaendo,
The EOS C50 recording can be controlled externally via HDMI. You would need to set the [Rec Command (EXT REC)] menu item to [ON]. This is discussed starting on page 157 in the user's guide. I have attached a link to the manual HERE f...
Hello pazham,
We are not able to provide an invoice or estimate without our factory service technicians seeing your product first. However, I can say that the factory service centers use a tiered pricing structure for repairs based on the type of rep...
Hello snowhideto,
I have to say that you are correct, unfortunately. The EOS R6 Mark III does not currently provide an option to customize a button for [View assist] while in video recording mode.
