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Resolved! Unable to register EOS R5 C

Recently I've purchased the R5C from Amazon from a verified seller. The product came with original box and accessories. There's no issue with the camera its self but I'm having a problem registering it to my Canon account. It's stating originally the...

bdlayers by Contributor
  • 611 Views
  • 2 replies
  • 0 likes

Canon HF-G40 Auto White Balance ?

Hi, I recently upgraded my Canon HF-G10 camcorder to an HF-G30. I was considering the HF-G40 but a very good deal came up on a new HF-G30 that seemed too good to pass-up. Automatic White Balance (AWB) on the HF-G10 was, in my opinion, very good - ada...

Inapickle by Rising Star
  • 7048 Views
  • 14 replies
  • 0 likes

XF605 - Firmware fixes needed

Note to admins/moderators:  PLEASE DON'T SHADOWBAN OR HIDE THIS by sticking it behind my previous posts the way you did wth my last one.  THAT DOESN'T HELP ANYONE. I finally got my XF605 working with FTP transfer and other networking functions but al...

JLP by Apprentice
  • 183 Views
  • 0 replies
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C70 mini XLR input level discrepancy

I'm having an issue with our C70 where when we're sourcing from two external microphones with one connected to the Ch.1 input and one to the Ch.2 input, the channel 1 input is about half the volume with all else being equal. While troubleshooting, I ...

MatthewR by Apprentice
  • 213 Views
  • 1 replies
  • 0 likes

Canon XA11 automatically shuts off

Hello, i have a problem with my canon XA11, im using it for live streaming and it shout off automatically, and start again then off. What should i do to resolve this problem. Thanks 

JayRosal by Apprentice
  • 1489 Views
  • 7 replies
  • 0 likes

C70 sensor dust

I purchased a second hand c70 a few months ago and the previous owner sent the unit to Canon to have the sensor cleaned (there was an eyelash behind the IR cut filter) and now I have what appears to be dust on the sensor. I tried cleaning it with sen...

How does the XA70 MIC input work?

Hello everybodyWill the MIC input on the XA70 record audio without the handle unit attached?I saw this thread, which concerns the very similar XA50. The author says the XA50 does not record audio from a mike in the MIC input without the handle being ...

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philipus by Apprentice
  • 176 Views
  • 0 replies
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Problem with XF305 colors

I have a product that was working well, but suddenly there was an issue with the white back.A factory reset was done on the camera, but the same problem persists.This is supposed to be white.This is supposed to be white. Thank you all.

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SHATA by Apprentice
  • 160 Views
  • 0 replies
  • 0 likes

EOS C400 support for XF-AVC in 6K

This may be a silly ask but is there a reason why the c400 camera does not support 6k XF-AVC format? From what I know the XF-AVC codec is proprietary to Canon so they could easily give this camera the capability. I work primarily with a client who pr...

C70 Noise on Input 1 & 2

Hi there, I've recently acquired a C70 and been having trouble setting up audio. When I connect the mic (Sennheiser G4) via either of the mini-XLR inputs I get a steady static noise.This happens even when nothing is plugged in so I don't think it can...

TeamPort by Apprentice
  • 308 Views
  • 2 replies
  • 1 likes

Canon r5c video not showing on pc

I’m having problems with getting videos to show on pc. When I record in mp4 format the videos will show. But any other format it won’t show. I’m using a cf express card for the videos. I downloaded eos utility driver and only photos and mp4 files wil...

CR-N300 Smooth Transition to Auto-Tracking

We are using the Canon CR-N300 with autotracking for our church services. Everything feels very smooth right up until we turn autotracking on, at that point when it finds the face it quickly moves to it. Is there a way to smooth this part? Where it f...

DrHeals by Apprentice
  • 151 Views
  • 0 replies
  • 0 likes
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