Hello, I noticed a minor technical inaccuracy with my EOS C70 and wanted to know if this error occurs with other models in the C series. I connected an Atomos Ninja V to my camera and recorded the HDMI image via the Ninja V in addition to the interna...
Hey folks, I was hoping someone could let me know if the Canon C300 Mark III is no longer supported. I saw that the C70 will be getting an update in the future with the C80, C400 and R5C and was curious if the C300 Mark III will be getting anything o...
Hello,Wondering if there's any info regarding the rolling shutter speed when shooting full frame 4:3 for anamorphic 2x. Is it the same as full frame 5952x3140 or the camera only reads the 4:3 part of the sensor ?Full frame (4:3) 4192x3140Full fram...
I had 5 CR-N500 installed last week (wall mounted, upside down) and all were woking as expected with the Canon RC-IP100 Controller.Now, the cameras boot up (POE) and are fine. If I press a preset on the controller, they are fine. As soon as I touch t...
I can't seem to register LUTs in this camera. The "register" option and everything else on that menu is grayed out. And yes, I have .cube LUT files on the formatted SD card. Thanks for any help.
Hey all, I thought I'd post my findings/experience powering my R5C's via V-mount using Kondor Blue's D-Tap/Dummy batt cable to see if others have experienced what I have, and/or can explain exactly why it is happening. I have found that my R5C's will...
Previously unavailable, as far as I can tell, Canon 3D LUT for Canon 709 for both C-Log 2 and 3 is now finally available at https://hk.canon/en/support/0200747702I am personally very excited as this LUT gives a fairly punchy, colorful look that I cou...
Hello, I'm having a weird issue with my new c500 Mk2 internal ND filter. Sometimes it gets stuck in the 4 or 6 stop position and the -/+ buttons stop responding. Also it makes a different sound when settling in the 4 stops and 10 stops position....
What is the best way to request features or changes to products? I can't find a link to product support although I think there is one somewhere. Any idea if the product people actually read requests or does Canon not take feedback well?
I have also posted this in the Adobe PrP forums, but reposting here in case anyone on the Canon side has any advice... I have an audio issue that is baffling me; perhaps someone else has encountered it and knows what's at play. I recently shot a mul...
We have 2 CR-N300's that we use for video conferences. One works just fine, while the other has very poor video quality. I have tried basic troubleshooting steps, such as cleaning the lenses, updating the firmware, unplugging the cables, and even usi...
just updated my R5c to the latest December 2025 firmware update but i was wondering if open gate recording was available
I am a retired professional videographer, and I just bought a new xa75. I want to set the frame rate to 30fps (29.97) but I am only offered 50 or 25. What am I missing?
We had this issue once before and found the setting to correct it. Can't remember what we did then. Someone got into our tech room and messed with settings on our camcorder. The video looks fine on the camera view screen, but it's elongated on our Zo...
Hi Canon team, My camera is a Canon XF205. It has been used for a while. And it was working well before. I have been using only an SD card. I have never tried CF card slots. Today, it can't read the SD card and the screen shows "INVALID OPERATION". H...
