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Compact Servo 70-200 Zoom lags during pushes and pulls

I have two Compact Servo 70-200 lenses that no longer zoom smoothly with the servo zoom. Doing pushes and pulls it will occasionally lag through the range. Is there some maintenance I'm able to do on my side to fix the issue or do they need to go to ...

jzlomke by Apprentice
  • 526 Views
  • 1 replies
  • 0 likes

Canon XA11 automatically shuts off

Hello, i have a problem with my canon XA11, im using it for live streaming and it shout off automatically, and start again then off. What should i do to resolve this problem. Thanks 

JayRosal by Apprentice
  • 3446 Views
  • 9 replies
  • 0 likes

EOS C400: Final Cut Pro unable to import the MXF file

Having issue with Final Cut Pro being able to properly import the MXF file. When I import the files, they show as 4 audio files instead of a video file. Is this a FCP issue? I also had trouble getting quicktime to play any of the files. VLC had no is...

zpeter by Apprentice
  • 1466 Views
  • 4 replies
  • 0 likes

Canon XF605 Wireless for live productions

Hi everyone,I’m new to Canon and am setting up the XF605 for a live, multi-camera shoot using the Rodecaster video switcher. What driver would you recommend for my MacBook?I’m planning to run the cameras over Wi-Fi since the building isn’t Teradek-fr...

How does the XA70 MIC input work?

Hello everybodyWill the MIC input on the XA70 record audio without the handle unit attached?I saw this thread, which concerns the very similar XA50. The author says the XA50 does not record audio from a mike in the MIC input without the handle being ...

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philipus by Contributor
  • 948 Views
  • 1 replies
  • 0 likes

C70 mini XLR input level discrepancy

I'm having an issue with our C70 where when we're sourcing from two external microphones with one connected to the Ch.1 input and one to the Ch.2 input, the channel 1 input is about half the volume with all else being equal. While troubleshooting, I ...

MatthewR by Apprentice
  • 881 Views
  • 2 replies
  • 0 likes

livestream w/ Canon XA60

having issues live streaming with the canon xa60.I have the canon xa60 connecting to MacBook via USB c to usb c on MacBook. picture will not show up in OBS, can not find anything in manuals on live-streaming with this unit. any info would be greatly ...

jafarmer by Apprentice
  • 8017 Views
  • 5 replies
  • 0 likes

EOS C100 Stereo mic audio playing back as mono

Hello. I have an EOS C100 and am hoping to use an external mic and record in stereo to put my lav mic on CH2 and boom mic on CH1. However, when I import my files, everything is in MONO. Anyone know what settings I need to adjust on the external mic o...

C200 SDI Output & LCD Monitor Problems

I have two Canon C200 cameras. Both have just lived in my studio (not traveled, indoor, climate controlled, etc.) and neither has any physical damage. One of my C200 cameras stopped outputting video from the SDI port. It still outputs from the HDMI p...

REM_OPS by Apprentice
  • 704 Views
  • 1 replies
  • 0 likes
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