Professional Photo Printers
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Resolved! Canon Pixma Pro-100 Firmware Update

I am planning on updating the firmware. Per the instructions - Confirm that the sleep mode is disabled on the computer. How do I disable? I cannot find sleep mode in Printer Utilities. There is an Auto Power option which is disabled - is that sleep m...

pjglad by Enthusiast
  • 13 replies

Pro-100 Utility

Printer seems to recognize a new tank by changing the light to solid, however the utility on the PC still thinks it's empty and won't let me print.  Any suggestions?

luxdelex by Contributor
  • 6 replies

A3+ print problem with Pixma Pro 100

HiWhen printing on A3+ my Pro 100 starts making noises, as if the paper transport is struggling to get a grip, when the print its almost finished. On the print, there is a distinct shift of the last 3 cm’s of the print to one side, and smearing at th...

LKCHR by Apprentice
  • 2 replies

Pixma 100s - Printing uneven borders

Hey thereJust got the Pixma 100s, and started printing some shots using both 6x4 and a4 papers (Hahnemühle, and Canon papers). I've noticed uneven borders on one side. Even after doing lots of adjustments in both photoshop and the print settings, I c...

TristanH by Apprentice
  • 1 replies

Resolved! Printing A DVD on Canon Pixma Pro-100

I'm trying to print an image on a DVD using the above referenced printer. Lightroom and Photoshop Elements keep giving me error messages that the inner cover is open. Of course it's open - you have to insert the DVD tray to print! I've also tried Can...

Ken_k by Contributor
  • 2 replies

Magenta cast on my Pixma pro 9000

Why do my prints have a strong magenta cast on my Pro 9000? The head is clean and produces a good print pattern.I have tried printing directly from the camera with the same result. Any help would be appreciated. Thank you.

HMG by Apprentice
  • 33 replies
Unanswered Topics
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5