Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎01-17-2019

Print Studio Pro - Lightroom Classic CC - Win10

Hi, 

I am unable to get PrintStudio Pro to launch in Lightroom CC. 

I have uninstalleld Lightroom/Printer Drivers and removed the plugin from the Lightoom CC folder multiple times to no avaial. 

 

1. Launch Print Studio Pro - get a message that I don't hvae supported version of Adobe installed

2. Manually specify the patch to C:\Program Files\Adobe\Adobe Lightroom Classic CC 

3. Select Adobe Photoshop Lightroom and click Next

4. Installation Completed Successful

5. Launch Lightroom

6. Run the Canon Print Studio Plugin

7. Error Message Lightroom - Canon Print Studio.JPGerror.JPG

 

Looks like it is lookign for a file name and can't find it. Do I need to rename any of the files?

 

Any help is appreciated. Thanks. 

Honored Contributor
Posts: 5,826
Registered: ‎11-13-2012

Re: Print Studio Pro - Lightroom Classic CC - Win10

Did you download the latest version of PSP from the Canon support site? V 2.2.3?

 

I have LRCC (latest) W10x64, and the insatller doesn't ask me anything - it just installs.

 

Verify that the plugin folder was installed here:

 

2019-01-17.png

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 2
Registered: ‎01-17-2019

Re: Print Studio Pro - Lightroom Classic CC - Win10

The Plugin is in the right place. And yes, it is the v2.2.3.  Still No luck. Looks like Lightroom is trying to export the photo to Canon Pro Studio and fails

Honored Contributor
Posts: 5,826
Registered: ‎11-13-2012

Re: Print Studio Pro - Lightroom Classic CC - Win10

Give Canon a call at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement