Desktop Inkjet Printers
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i860 will not print text

Hi Help Please! Running windows 10 (problem was happening on my Windows 7 machine as well.) 1. Test print and nozzle cleaning successful2. Prints color images fine3. When printing an email, it only prints color images, no text.4. Inks are canon brand...

MG6620 Scanning Issue - Code 5,157,69

When I try to scan a document via IJ Scan Utility, I get a message: Cannot communicate with scanner.Code 5,157,69 I am running Windows 10 OS, connecting to Canon MG6620 via USB. I do not have LAN or Internet. Disable LAN is set. I am able to print ju...

midori23 by Apprentice
  • 1 replies

MG2522 Scanner now cropping scan into 2 pieces

My new printer/scanner worked just fine until I cropped one of my pages/jpgs down. Now everything I try to scan will crop into 2 jpgs with the top 1/3 of the page being tilted in the small cropped scan as well, and the other being squared from the bo...

67buick by Apprentice
  • 5 replies

PIXMA MX870 Ink Absorber

I am receiving alert that my PIXMA MX870 ink absorber is almost full and to contact service center.  I have couple of questions: 1) this printer has been great but is at least 10 years old so wondering if it's time to get rid of it or pay for service...

Resolved! double letter effect

When printing, some lines come written with double letter effect: For example, the word "bad" looks like "bbaadd". The letters are so close that are almost on top of each other. This does not happen to all of the text on the page, but to many lines.P...

daisye17 by Apprentice
  • 1 replies

SCanning does not work on a PIXMA 6251

When I try to scan, using Canon IJ scan utility (regardless of choosing Auto, Document or Picture), the scanning does not start, and a message saying  "The printer is in use, or an error has ocurred. Please control status. The scanner driver is close...

PIXMA TR150 Questions

Hi my name is michael glad to meet you guys:)......I just purchased my cannon PIXMA TR150,extremely excited for this portable device.I have questions if anybody can help me? I am learning computers and i am very new with this stuff so bare with me.Is...


I want to only use the two black printer catridges and not the GY (Gray) one on my MG7760 printer but only get the option to print in Grayscale not black and white.  If i select Grayscale, does that use the GY catridge as well as the Black catridges?

printer not turning on!

Hi,I'm unable to turn printer on.  There is a yellow triangle wiht a lightening bolt inside of it, but when I press the "on" button, nothing happens even after I unplug from wall outlet and then replug in. May be due to new internet provider.  How do...

sodierna by Apprentice
  • 1 replies

MX922 Print Head PGBK Skips Half of Print Area

My MX922 pixma printer skips half of PGBK lines/text. Color prints fine. Anything printed with PGBK does not. Note, the problem is in the printer, not the computer, as the test sheet does not print the PGBK correctly (skips first half of PGBK section...

Resolved! MX452 scanner

My scanner's photo option is duplicating (2x) every time I use the photo option to save a jpg.  I only need one scan saved!  Autoscan and document scan are fine.  They only save one scan.  Anyone know what causes this?

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03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.