03-11-2025 10:46 PM
About two years back our office purchased a Canon PIXMA G6030 ink jet printer. The printer worked great and we were happy with the results. We moved offices and ever since the printer is always in "Offline" mode. I've googled this problem and gone through the solutions. The only solution that has had any success is reinstalling the driver but even that is a limited success.
For example, I downloaded the latest driver for the printer and installed it. The printer worked fine. Spent all day printing off of it. The next day I turn on the printer and my computer can't print because it says the printer is offline. I install the driver again and it's back to normal. Everyday I want to print I have to reinstall the driver and it prints just fine, until it or my computer powers off. I am hoping for any more permanate long term solutions to this problem.
I am operating off a Lenove laptop with Windows 11.
03-11-2025 11:44 PM
Greetings,
How is the printer connected, and to what?
I suspect this might be related to your network configuration. I'll wait for you to report on the above.
~Rick
Bay Area - CA
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03-12-2025 12:25 AM
Currently connected via wifi. During the summer was connect via cabel but since got back to wifi. Tried restarting the router and power cycling.
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