Office Printers
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MF4450 scanner not working on any PC

HiI have MF4450 ... All the functions are working fine (printer & copy) except the scanner... I have tried using it on different laptops and operating systems. Still I am unable to use the scanner. When I select scan it shows the options Scan>Compute...

duplex backside upside down

We just got our new ir C7260.  On quite a few of our existing two sided documents, the  backside of the page is upside down or wrong side of the page.  On our Old Toshiba there was an option in properties to flip second page. How can we resolve the i...

PB by Apprentice
  • 2 replies

Canon c2030i large volume scans difficult/ impossible

Hi all, Has anyone had experience trying to scan (for purposes of scan to email/ fax) large volumes of documents? In a nut shell, I quite routinely send lengthy faxes (20 pages+). Sometimes I can manage 20 pages but what normally happens is when atte...

light69 by Apprentice
  • 1 replies

mf216n will print wont scan

Hi my new MF216N will print but wont scan.This just started today. It has scanned succesfully multiple times in the past, it just failed this 7 is the operating systemthe port on the netgear R7000 for this printer is orange, it sould ...

Resolved! MF6595 MF toolbox will not scan

So we have a user who is getting an error message when trying to scan from the MF toolbox.  The error is "Cannot open the scanner.  The Scanner is not acive or in use by another application"  I have tried the following things. Uninstalled the drivers...

TomS6 by Apprentice
  • 1 replies

brand new canon MB 5360 - not recognised

PC running Win7 Pro - tried the wireless setup to my router - said it connected, Windows couldn't find the printer, tried the USB, Canon setup simply said 'printer not connected' when I cam to the end of the setup routine. Changed uSB ports, cables, ...

tonyhoad by Apprentice
  • 0 replies

Canon MF6160dw email error

Whenever I try to scan a document to an email inbox I get an error message.I've checked the email address and the network connection and both are correct. Network printing and everything else seems to work fine except this scan to email feature.I wan...

Tycohb by Apprentice
  • 6 replies

Imagerunner 3025 jam

I have a image runner 3025. Recently the 1st copy of the day jams in the top roller (when you open the right side), the strange thing is, that once it jams once, it works fine the rest of the day.  Some days it doesn't jam at all?  My technician can'...

EMG by Apprentice
  • 2 replies

Canon MX925 Scanner error - HELP FAST

Hello, I have a Windows 10, and a multifunctional Canon MX925 Printer,.The scanner worked perfectly untill today, I get the error code 5, 157, 69Any suggestions..? it's really urgent!These options do not apply...

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06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM