Color ImageCLASS MF642CDW scan to e-mail issue

[dlaya]

I have an imageCLASS MF642Cdw color printer and I have an error trying to send a scanned file to a specific email. I use google account, and I have seen all the tutorials and forums but I have no success.

How is this going:

Using remote UI:

Setting
TX Setting
Email / I-fax Setting
Edit
SMTP Server: smtp.gmail.com
E-Mail Address: XXXXXX@gmail.com
POP RX: Off
Authentication / Encryption Settings
POP Authentication Before Sending: Off
SMTP Authentication (SMTP AUTH): On
User Name: XXXXX@gmail.com
Password: ??????
Use TLS for SMTP: On
Verify Certificate: Off
Use TLS for POP: Off

The problem is that the system does not accept the email password

On the other hand, I set the port number for Gmail to 587

This problem has happened to me on other occasions, however, it is fixed only as if by magic, but I have already been trying for several days and have not been successful.

How can I request it? Thanks in advance!

[shadowsports]

Greetings,

If you'd like to share the error with us, that might help?

Maybe my comments in the thread below will help.  Different printer but the interface and requirements are the same::

Re: MF741Cdw POP errors when trying to scan to ema... - Canon Community

[dlaya]

I will try it!

Thank you master!

[pardeep3499]

are you still facing the problem or your problem is fixed now?