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Scan / Print quality Color ImageClass mF743Cdw

gmax3
New Contributor

I have owned my Color ImageClass MF743cdw since February.  Regardless of what I or my IT specialist tries, my print quality is not good and my scan quality is horrendous.  Copy quality is good for the most part.  I know this is a very vague description but does anyone know what I can do to sharpen my print quality and make my scan quality legible on the other side?  Thanks for any ideas.

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Gmax3,

 

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

 

  1. What version of the Mac or Windows operating system are you using on your computer?
  2. Are you trying to print documents or are they images?
  3. What specific issues are you running into with the print and scan quality?

For a more immediate resolution, feel free to contact support at 1-800-652-2666. Our agents would be happy to assist with checking what is causing the issue.