imageCLASS LBP632Cdw: Loud Banging Sound

[swnswiger]

I have a new ImageCLASS LBP632Cdw printer.  I changed the toner cartridges last night after going through the starter cartridges.  Now, every time a print job starts, my printer makes a couple of very loud banging/clicking sounds.  The print quality is fine, but I feel like the printer is going to break if I keep using it.  I tried to register my printer on the canon website, but I am unable to do so as the model does not show up on the drop down menu.  Any suggestions?

[Tiffany]

Welcome to the forum!

We're very sorry to see you're experiencing printer trouble. When registering the printer on My Canon Account, be sure to enter the full model number and it should appear in the drop down menu. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

[Hector]

Hello,

The issue looks like there is an obstruction in the paper path or there is a problem with one of the toner cartridges. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1.What model toner cartridges are you using?

2.Do you get any errors when you try to print?