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imageCLASS MF634Cdw won't print

unclemark
Apprentice

windows 11 detects the printer, via usb or network,  and print jobs just pile up in the queue  ,  it never prints  .  replaced cables,  re installed the drivers,   re started the print spooler.  nothing fixes it.

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. When you try to print, do you get any errors on your computer screen or the printer display?

2.Are you able to make a copy?

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