Hello,
If you can try cleaning the ITB or fixing assembly and the paper feeds through the printer, the rollers should be working. In this situation, the problem would be with one of the toner cartridges or the printer needs service. You can try resea...
Hello,
In this situation, you can try clearing any jobs in the print queue. The computer will hold on to any printer connections that still have jobs in queue. You can press the windows key and the letter R at the same time on your keyboard. In the r...
Hello,
The printer would need to be taken apart to properly reload the roller. IN this situation it looks like the printer needs service. To check your service options, you can contact support at 1-800-652-2666 over the phone or log into your MyCanon...
Hello,
The issue does look like a problem with the hardware. You can try a new power source to see if it resolves the issue. Before plugging the printer into the new power source, you can press the power button 10 times while the printer is unplugged...
Hello,
The issue sounds like one of the toner cartridges are leaking or there is loose toner powder in the printer. In this situation, you can try removing all of the toner cartridges and inspect the inside of any for any loose toner powder that can ...