Hello,
If the packing material is still stuck on the tank and the ink tank is loaded, you can try unplugging the printer from the power without shutting it down and then sliding the ink carriage over by hand. If it is locked in place, you can try tur...
Hello,
If you are getting a message that the printer could not perform the function when you try to correct the color gradation, it would point to a problem with the hardware. If you have already tried reseating the toner, it would point to a problem...
Hello,
When sending a fax, the MB2720 will try to auto redial if it fails. You can disable the auto redial from the touch screen on the printer under Fax settings. The jobs can be stuck in queue if the printer is still trying to fax or is redialing.
Hello,
The image looks like there is an obstruction in the paper path or a paper feeding issue. In this situation, you can try opening the printer and checking for any torn paper/obstructions using the steps in the link HERE. You can also try reload...
Hello,
The issue looks like one of the toner cartridges are leaking or there is loose toner powder in the printer. In this situation, you can try removing all of the toner cartridges and inspect the inside of any for any loose toner powder that can b...
