Hello,
We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resoluti...
Hello,
I would not suggest printing on heat transfer paper with this model. The heat that is applied during the printing process will usually activate the transfer adhesive and cause feeding issues. If you are trying to print on that type of paper, I...
Hello,
The image looks like some toner has leaked in the printer. It does not look like something standard cleaning would be able to resolve. In this situation, I suggest contacting support over the phone or logging into your My canon account to chec...
The issue could be caused, by the driver that is used or the settings applied while scanning. Certain paper size and scan options will only use the platen. We would be happy to assist, but we would need some additional information to assist further. ...
Hello,
You can try removing the toner from the printer and check the toner loading area for any loose toner powder that you can wipe up with a damp cloth. While the toner is out of the printer, you can also check the toner cartridge to see if any of ...
