Hello Zklau,
To scan to your computer, the MFtoolbox scanner software will need to be installed and working. This will be the software that controls the scanner function and should be in your list of installed programs in a folder marked Canon utilit...
Hello Aebtty,
To scan from a Mac running Ventura, you would need to download and install the Scanner Driver & Utilities for Mac V2.15.12 [macOS 10.13.6 - macOS 13.3.1] from our Canon USA support site. Once the driver and utility is installed, you wil...
Hello JerryAR,
A paused printer connection would point to an inactive/offline connection. If you had a paused connection and reinstalled the drivers, you can go into the printer's section of control panel to see if there is a new connection for the p...
Hello Micaaronfl12,
The issue looks like a problem with the magenta toner cartridge. In this situation, you can reset the magenta and check if it is leaking. After reseating the toner, you can try cleaning the ITB and fixing assembly. If that does no...
Hello Soutar,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance...
