Hello,
If the printer was added to the list using the IP address, it will usually mean the scanner driver is not connected to the MF654. To resolve the issue, you can try downloading and installing the scanner driver and utility from our site using t...
Hello,
The image looks like there is grease or ink on the printer's encoder strip. The mark on the encoder strip should be on the left where the line is appearing. You can use the steps in the link HERE to clean the encoder strip.
Hello, the image looks like the color print head needs to be replaced or there is air in the magenta ink lines. If you have already tried several cleanings and deep cleanings, you can try replacing the ink in the print head to see if it resolves the ...
Hello,
The image looks like the nozzles for magenta are clogged or there is air in the magenta ink lines. In this situation, you can try reseating the color print head and performing a color only ink flush.
Hello,
We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolutio...