Hello,
To use the IJ scan utility 2, the ICA driver for the scanner would need to be installed. Unfortunately, this model is not fully compatible with Ventura. The last version of the Mac OS that we have an ICA driver for is Mac OS 11 Big Sur.
Hello,
If the magenta and cyan toner are not printing, it would point to a problem with the hardware or the toner cartridges. In this situation, you can try reseating the toner cartridges using the steps in the link HERE. While reloading the toner, y...
Hello,
If you have to confirm the paper type/size on the display to start the printing, it usually means the incorrect printer driver is being used. You can try reinstalling the current version of the Windows driver from our site using the link HERE....
Hello,
If you are using the MB2120 and it is unable to detect the USB connection, but you are still able to scan, I would suggest removing any printer connections or resetting the printing system.
Click on the apple in the upper left-hand corner of ...
Hello,
The image looks like it is one of the paper guides for the cassette tray. If that piece broke off of the printer, it could cause paper feed issues. In this situation, you can contact support over the phone at 1-800-652-2666 or log into your My...
