It is nearly impossible to find a way to have a chat with someone here. There is no help and even when I had found help previously, the person was unable to help me. I have paid for the server for months and the updated EOS WEBCAM does NOT even show ...
I've used the Canon Webcam Utility for years with my camera 700D/T5i. I'm outside the US so only using the free webcam utility, not the pro subscription.My company forced upgraded me to Sequoia 15.4 and ever since I'm only getting the EOS Webcam Util...
After using the EOS Webcam since beta and now paying for pro, the Rebel T6i I has used all along no longer synchronizes lip movement to the spoken word. Let's check the boxes: - Sent it for complete factor service - checked top to bottom - Firmware u...
Hello, I am having a hard time figuring out why my Canon EOS 90D will not connect to EOS Webcam Utility Pro (Mac, latest version). The interesting thing is that there is no problem connecting with EOS Utility 3, and my other two cameras (a rebel t6 a...
My connection was much better via the EOS Utility. The Webcam background is an eyesore and unfortunately my viewers have seen it dozens of times as the utility shuts off my camera randomly. Tonight, everytime I switched to view an alternate camera, t...
I have a verified subscription on my Mac and installed the EOS utility on my Windows laptop, but the subscription "cannot be verified." Does that mean that you can only have the subscription on one computer? I do not see that written anywhere.Thanks!...
There were several years where everything worked just fine. Then, (probably after an update of the system software?) suddenly its just the black "EOS WEBCAM UTILITY" banner and no image comes through. I've tried: rebooting the computerupdating the ...
When trying to install EOSWebcamUtilityPro-WIN2.3 I received the following error "failed to correctly acquire vc_redist.x64.exe file: CRC error." I asked Chat GPT and it said the following but it did not resolve the problem:"I'm sorry to hear you're ...
I've been trying to get the Webcam Utility to work with my R5ii. It works with some reliability with my RP tethered to the Macbook. The R5ii won't work at all. While the USB cable turns the camera back screen to the picture of the laptop nothin...
I have a Canon T6i as a webcam, an M1 Mac running Sequoia, and v2.3 of the EOS webcam utility. In virtual meetings, my camera freezes unpredictably. The solution to temporarily unfreeze the camera is to turn the camera off in the virtual meeting, wai...
Hello,I'm running into issues with the EOS Webcam Utility Pro installer on a Surface Pro X running an ARM processor (Windows 11). The installer gives an error for the C++ Redist. 2015-2019 x64 was not correctly installed, even though the install proc...
I was happily using my camera as streaming input until I decided to update the EOS utility version. Now I can't make it work.I'll explain the flow of the issue:1. I open my streaming app and select the EOS Utility Camera, in this case, google meet. I...
I have a MacBook Pro with the intel chip and with the latest version of Mac Sonoma. After spending a few hours getting the webcam utility up and running via the many workarounds offered between Apple and Canon now there is a much larger issue. The we...
I was trying to do a full uninstall and reinstall to try to fix another problem I had been facing, but now I am left with it erroring out stating "There is a problem with this Windows Installer package. A program run as part of the setup did not fini...
Even though I've had this utility installed on this computer before, when I am trying to reinstall either the normal EOS webcam utility, or the Pro version, I get the same error. "EOS Webcam Utility Pro requires an active internet connection for inst...
