09-10-2024 03:28 PM - last edited on 09-10-2024 03:59 PM by Danny
I've been trying to get the Webcam Utility to work with my R5ii. It works with some reliability with my RP tethered to the Macbook. The R5ii won't work at all. While the USB cable turns the camera back screen to the picture of the laptop nothing happens further. I also tried using the wifi pairing and that appears to work (webcam utility shows it is connected), I still can't get it to start live streaming. The thing just displays the static EOS WEBCAM UTILITY screen.
09-10-2024 03:59 PM
Thanks for joining the conversation, flyingiron!
So that the Community can help you better, we need to know exactly which version of macOS is running on your MacBook. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
09-10-2024 05:43 PM
Sonoma 14.5.
Of course I checked the idiotic knowledge base and other support information, which is about the most disorganized useless thing I've ever come across. It would also help if Canon would admit to actually having made the R5 Mark II, their current top fo the line camera is notably absent from certain support menus.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.