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EOS Webcam Utility stopped working after a Windows Update.

ZAGO
Apprentice

I am using a Canon M50 Mark II as a webcam on my computer with EOS Webcam Utility PRO. But after some Windows update this program stopped working and not only that, it's started to crash programs that Utility working on, it's include OBS, Streamlabs, Discord, Windows own Camera program. But when i use EOS Utility i can get picture on the software. So i think it's an compatibility porblem with EOS Webcam Utility Pro and Windows. Is there anyone who can help me.

1 REPLY 1

jrhoffman75
Legend
Legend

Are you using the latest version (2.3h)?

If so, give Canon support a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
EOS R6 V RF20-50mm F4 L IS USM PZ Lens Kit
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