Printer Software & Networking
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Can't connect MG3620 Printer to network

I've been using the MG3620 printer for a while and recently had to take it with me somewhere to use it. I connected to that network just fine, but I haven't been able to get it back on my home network. I am now trying to reregister the printer on the...

ky3902 by Apprentice
  • 1172 Views
  • 1 replies
  • 0 likes

TS6320 not connecting to my WiFi

So, I don't know why my printer lost it's connection to my Mac, it worked fine when I bought it. But now, I'm using the canon downloaded thing to connect to my Mac and everything works fine, except when it goes to connecting to my WiFi. It says it ca...

Resolved! Where, oh where, is my scanner?

I just bought a Canon MG6821 printer/scanner. Although the Best Buy salesperson assured me that it "should be easy" to set it up, I spent an hour on the phone with a Geek Squad person.  He got it set up wirelessly.  I can print from my iMac (running ...

Screen Shot 2017-01-21 at 4.25.56 PM.png

Resolved! MF8080cw can print wireless but not scan

Hello,I have a windows 8.1 with a sensys MF8080CW.Communication is wifi based.Printing works perfectly.I have installed MF Toolbox utility, it sees a mf8000 series scanner but I cannot scan anything, it gives an error "no scanner found".Can you help ...

MacOS setup.app will not run

Hello... I just bought and installed a TR4520 multi-function printer. In order to connect it wirelessly, I'm supposed to run setup.app, which I downloaded from the Canon web site. It doesn't launch on my iMac running MacOS 10.14.6. I don't get any er...

EricRFMA by Contributor
  • 3327 Views
  • 3 replies
  • 0 likes

MX492 scanning Chromebook

I bought the MX492 to use with a Chromebook. Printing works fine with Google cloud print. Scanning does not work. I tried plugging to laptop into the printer with a USB, but that didn't help. I can scan using the Canon/SELPHY app on my android phone....

Gb1 by Apprentice
  • 20450 Views
  • 8 replies
  • 0 likes

MF644cdw system ID and PIN?

I am trying to set up the "scan to email" function. I checked the user's guide, and seems like I first need to know the network settings. But it asks my System ID and PIN. I don't recall I set one up. How can I find it, or, re-set it? 

Chromebook compatible printers

I have a Canon Pixma MG3022 printer.  Is it compatible with a Samsung Chromebook?  I haven't been able to figure out how to connect it to my Chromebook.   I do have a USB cable.  Help!  I am told that Google Cloud Print will end in Dec. 2020.   What ...

MX922 Canon IJ Scan Utility broken!

My MX922 is Wifi set up with my older iMac OS 10.11.6.  Canon IJ Scan Utility Version 1.1.1,  Canon IJ Network Tool (Driver) Version 4.7.2.  When I use the Canon IJ Scan Utility, it completes the scan and prompts me to "Exit" or continue to "Scan".  ...

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romil01 by Enthusiast
  • 3435 Views
  • 6 replies
  • 0 likes

My PIXMA MG 3620 isn't working..

When I first bought the printer earlier in the year, I was trying to connect it to my iPad which didn't work. Now I have a MacBook Air and I am trying to connect it to the laptop. It says to reset the printer, I need to hold down the stop button unti...

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