03-14-2025
01:57 PM
- last edited on
03-14-2025
02:03 PM
by
Danny
Recently bought Pixma ts3355 and trying to set it up. Don't understand how to get into the settings on the operation panel to choose correct wifi network and find IP address etc. When I press the tool/set up button I just see numbers from 1 - 17. My laptop can't find my printer and suggests using IP address. When I print off information a lot of it is blank including IP address and says Not Connected to Network. Any help for a non-tech pensioner would be very much appreciated!
03-17-2025 11:37 AM
Hi Silversurfer! Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA TS3355 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.