01-01-2025 03:30 PM - last edited on 01-02-2025 10:41 AM by Danny
I updated my MacBook Air and go the following message below. What does this mean? I'm not calling them about this.
01-01-2025 04:56 PM
It means that the Canon software you loaded has a component (system extension) that may not be compatible with a future version of macOS.
01-02-2025 08:37 AM
Thanks for joining the conversation, Minx777!
So that the Community can help you better, we need to know exactly which Canon product you're using and which version of macOS you're running. That, and any other details you'd like to give will help the Community better understand your issue!
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Thanks and have a great day!
01-02-2025 10:23 AM
Hi. Thought I put its a Pixma TR2020. Just updated to Sequoia 15.2. I just printed from computer an it's fine. If I print from my phone I don't get an icon in my doc but I can't even remember if Im supposed to get one.
So the question is does. Canon know and are they going to fix it? Thats what I really want to know. Thanks.
01-02-2025 10:26 AM
Thanks for the reply, though the model number you mentioned doesn't match up with any Canon printer models. Would you mind please double-checking that for us?
01-02-2025 10:38 AM
Sorry, It's a Pixma TR7020a. Thats what I get for trying to remember without looking,
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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