I have a MFP imageCLASS MF267dw that stopped producing searchable PDF scanned files. There is no precipitating event, such as a system software update. I have been on the phone with Canon support three times for over 6 hours total and they still ha...
See the enclosed screen shot of an email I recieved that appears to be from <CanonForum@cits.canon.com>; however, none of the links work and it is addressed not to my username but to <Hello ${thread.topicMessage.author.login}> When I logged in to t...
My MX922 is Wifi set up with my older iMac OS 10.11.6. Canon IJ Scan Utility Version 1.1.1, Canon IJ Network Tool (Driver) Version 4.7.2. When I use the Canon IJ Scan Utility, it completes the scan and prompts me to "Exit" or continue to "Scan". ...
My MX922 is Wifi set up with my older iMac OS 10.11.6. Canon IJ Scan Utility Version 1.1.1, Canon IJ Network Tool (Driver) Version 4.7.2. When I use the Canon IJ Scan Utility, it completes the scan and prompts me to "Exit" or continue to "Scan". ...
My MX922 is Wifi set up with my older iMac OS 10.11.6. Canon IJ Scan Utility Version 1.1.1, Canon IJ Network Tool (Driver) Version 4.7.2. When I use the Canon IJ Scan Utility, it completes the scan and prompts me to "Exit" or continue to "Scan". ...
For those who replied to my question, be advised this issue was supposedly chased all the way to Japan to the creator of the MF Scan Utility for the ImageClass laser printers. The OCR feature allowing for searchable pdf files is NOT programmed for t...
OK, maneuvered and was able to complete a scan that transferred to my computer . . . using just the keypad of the printer, not the MF Scan Utility . . . still not searchable! Tomorrow's my two week window to call Canon support back to see if they ha...
Hey Rick . . . I got an email from Canon saying I got a response from my posting. All three of the links in the mail failed - 403 Error. I sent a response disappointed a major tech company could not send an email with links that worked. I then got...
Thank you Rick for your prompt and thoughtful response. I was told the OCR software that converts the scan to searchable text is part of the Canon MFScan Utility (Version 1.10.9). It's described as a feature of this printer and in it's user manual....
I have a MFP imageCLASS MF267dw that stopped producing searchable PDF scanned files. There is no precipitating event, such as an system software update. I have been on the phone with Canon support three times for over 6 hours total and they still h...
