Canon Community

How to put printer on new Wi-Fi network

I just changed my wifi and cannot figure out how to change the old address on the printer to be able do print wireless. Can someone help me?

Canon G4010 series failed wifi negotiation

We see the SSID, and push beyond that to passphrase, enter that, waits for a minute, and responds to the effect it is unable to connect. Several questions around this:what protocol sequence is happening behind the scenes? Does not seem like a 'simple...

TR8620a Failed to communicate with the printer Error

I bought my TR8620a in May, it worked great printing from all my Window and Apple devices. I could see the printer on my eero as well, so i knew the connection was good. Yesterday off and on I started getting the following message when printing from ...

basic software needed for PIXMA TS6220

I recently got a new Windows 11 laptop and have attached my TS6220 printer, which has been printing ok on this new laptop. Today I noticed it was not printing the right color. I can see that cyan is out by inquiring on the printer screen, however, th...

MF237w not connecting to iPhone

Hi everybody I had issue recently showing up only when try to print wireless by Apple I phone only the printer doesn’t connect to the mobile and always pop outfor windows and Samsung mobiles no issue  is any body can help

TS 6420 printer/scanner - Not Appearing in Image Capture

Have a TS6420 on a Mac and now when opening the scanner I get a blank dialogue box with Image Capture at the top and it that says 'no camera or scanner selected' in the body of the box. It has been working fine until now. Any thoughts?

MG 2500 series, compatible with Mac Monterey 12.7.1 version?

Hi, Does anyone know if my MG 2500 series printer is compatible with my Mac Monterey 12.7.1 version?

PIXMA MG3620 unable to do wireless setup on new laptop

I recently bought an mg3629 printer. I installed the wireless setup on my laptop. Then I had to buy a  new laptop. Now every time I try to install it the printer connection is lost mid installation, and thus fails.

G3270 conneciton to cpu issue

Hi There!I've followed the wifi protocol to the letter several times, and gone through printer's setup screen which indicates the unit connected to my router, as is my HP cpu. Problem is I can't get the computer to recognized the printer even though ...

Trouble installing Adobe Photoshop CC plugin for Professional Print and Layout

Hello! I recently purchased a Pima Pro 200 and am really enjoying it. I was hoping to use the professional print and layout plugin with Lightroom but I can't seem to have it install properly - I can't even seem to find it in photoshop or Lightroom.  ...

Canon IJ Print Utility Not Providing Media Information Option

Running MacOS 13 (Ventura), have installed latest CUPS Driver Firmware for Pro-300, have added new media to printer using media configuration tool but when it comes time to update the printer driver to add the new media, the Printer Utility dialogue ...

i am trying to scan photo using my image garden but the scan function is greyed out .

Canon TS705, Driver Installation Issue, (Need Help/Advice)

Have recently setup this printer, when through the steps in order to try and get it connected, using all methods (usb, wifi etc).Printing stuff from my phone works no problem.However even though i've gone through the installation process i keep getti...

PIXMA iX6870 Network issues with new router

hello, I used inkjet printer model iX6870 for many years back. I just upgraded my Wifi to Wifi6 which is more advanced than the previous wifi. but now my printer cannot be detected when I reinstall the software, is there any problem with the printer?