02-08-2024 05:04 PM - last edited on 02-09-2024 09:28 AM by Danny
I have tried to install the windows driver for this printer, it downloads, unpacks and tells me I must be in an Adminstrator acct. to install. But I AM the administrator. I just need this printer to work.
02-08-2024 05:15 PM
So that the Community can help you better, we will need to know which version of Windows using? Do you connect to your printer using a USB cable or WiFi? Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
Thank you!
02-08-2024 06:27 PM
Hi Tiffany - after an hour on hold on the phone with no answer, and another 45 min with the online chat with no success, this printer is heading back to the store; it should not be an all day affair to hook up a printer.
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