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can't get mf4380 to work

down loaded mf 4380 drive shows up on computer but when I click on tool box and then the settings  it says that a supported scanner is not installed

dick69 by Apprentice
  • 2557 Views
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8380cdw printing yellow & magenta streaks

My 8380cdw is printing yellow and magenta streaks down the vertical sides of the pages. Tired cleaning the fixing unit and ITB, didn't fix the problem and made the print quality worse. Now the color images have streaks too. 

jchristy by Apprentice
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Canon MB2320 Email Attachment

I have a user that scan directly to outlook mail. Fill out the body, check the attachment and then hit send. The problem is the attachment is there but the message is not on the the other end of message. Using outlook 2016, what setting do I need to ...

Get Canon C5235 to send email from different IP

We are trying to get the printer/scanner to send email from another server. Problem is that it is using our domain as server, but we need to put an anti-spam record ("DMARC record") on our server to prevent scammers spoofing our domain. Problem is th...

Canon MF620c duplex scan

Hi ! I just bought i Canon MF620C and i love it, but I am unable to find how to do duplex scan with. can you help me ? I installed Canon MF scan utility, but it seems this software is unable to. thanks. Franck

fmathieu by Apprentice
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Resolved! MF Scan utility stops allowing destination file change

I have a new, one month old MF628CW.  The MF Scan utility stops allowing the destination folder to be changed/added to.  It works fine for a while, then the "add" tab is greyed out and I can't  add a new destination folder.  I can uninstall/reinstall...

Billfiii by Apprentice
  • 2670 Views
  • 1 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.