Can't print multiple copies at one

[tejli007]

Hello.

Am not able to print multiple copies with my Canon printer. When I switch from sorted to grouped it prints, but why is this?

I have readed the internet and people are saying to disable the mopier mode. Where is located the mopier mode on Canon settings?

[Porcha]

Hi,

Thank you for your inquiry, and welcome to the Canon Forums. We appreciate your participation, however, for the community to best assist you can you provide us with the following information:

1. Operating System of the computer?
2. How is your printer connected?
3. The model name of the printer?

If you are in the USA and need immediate assistance please visit your My Canon Account for personalized troubleshooting options. Visit your account here canon.us/account. If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

[tejli007]

Thank you for the reply.

Using windows 7
Network conncted
Model MF630

[Audrey]

Hi,

Can you print multiple copies using the operation panel?

Is the issue only happening when printing from Windows 7 in a specific program?

Please open the MF630 series printer driver. Please provide all of the tabs. If you only have 3, you will need to uninstall the driver and downoad the current driver from the Canon USA Drivers & Download website. Please click HERE.

If you need immediate assistance, please contact our support group using the following link:

http://Canon.us/ContactLI

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