Hi, Thank you for the information. Turn off the computer and printer. Disconnect and reconnect the USB cable from the printer AND computer. Turn back on the computer and when finish booting up then turn on the printer. Please disable any program runn...
Hi Jolin, Thank you for your inquiry, and welcome to the Canon Forums. We appreciate your participation, however, for the community to best assist you can you provide us with the following information: 1. Operating System of the computer?2. How is yo...
Hi Garry, Welcome to The Canon Forums! Please try some the suggestion below to try to resolve the issue. Try a different pack or type of paper. Use a geniune toner cartridge. Clean the Interior of the printer:1. Turn OFF the machine and disconnect al...
Hi Gary Dunn, Welcome to the Canon Forums and thanks for your post! Thank you for your inquiry, and welcome to the Canon Forums. We appreciate your participation, however, for the community to best assist you can you provide us with the following inf...
Hi dtrachtman, Welcome to the Canon Forums and thanks for your post! Thank you for your inquiry, and welcome to the Canon Forums. We appreciate your participation, however, for the community to best assist you can you provide us with the following in...