General Discussion
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Posts

End of the line for photography-on-the-net

I am always saddened when any photography site or magazine shuts down. The old stalwarts, especially print magazines, have passed on. I still miss Modern Photography and Popular Photography. The online version is a pale imitation. Now, one of the ori...

John_SD by Whiz
  • 3144 Views
  • 2 replies
  • 1 likes

Can not register

I am trying to register my new camera, however I need to create a new account but it will not accept any email address that I put on there, it say sit is not a valid email address (even though it is) so I can not create an account to register my came...

LEH by Apprentice
  • 2109 Views
  • 3 replies
  • 1 likes

Resolved! How to return unopened Canon ink cartridges

I have purchased a mega tank printer online thru Canon and love it.However, i have three printer ink cartridges still in the perfect boxes that i need to return.Can i receive credit, $, for the three (240 xxl, 241 xl, 246, xl) at your stores? thank y...

pherrera by Apprentice
  • 2165 Views
  • 1 replies
  • 0 likes

Can't set up an account

I am having the same problem as above:  "I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address?  It keeps returning error:  Please enter a valid email address"I have been using...

can't create account, invalid email address

I am trying to create an account and it keeps saying invalid email address, I have tried everything I can think of, using a different browser, a second email, clearing my cache, updating everything. Nothing has worked. Does anyone know what the issue...

Congratulations, You Ranked Up!

@EduardoAlemao  Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast!                              Community members, learn more about ranking up by clicking on the following link.  

final rank image copy.png
arountree by Administrator
  • 1070 Views
  • 0 replies
  • 5 likes

Congratulations, You Ranked Up!

@robertkjr3d Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast!                              Community members, learn more about ranking up by clicking on the following link.

final rank image copy.png
arountree by Administrator
  • 1014 Views
  • 0 replies
  • 1 likes

Congratulations, You Ranked Up!

@johnrmoyer Thank you for contributing to the Canon Community & congratulations on ranking up to a Mentor!Community members, learn more about ranking up by clicking on the following link.

final rank image copy.png
arountree by Administrator
  • 1024 Views
  • 0 replies
  • 1 likes

Resolved! cashback - Canon Europe

Is anyone else having trouble getting their cashback money. Canon are telling me they have had a wire problem for near a month 

JoeMB by Apprentice
  • 4575 Views
  • 6 replies
  • 0 likes

Spotlight: Accepted Solution

We are delighted to recognize and reward @steven-e  for contributing a response that resulted in an Accepted Solution! We'd also like to thank the original topic author for asking the community for help and acknowledging the post as solved: Solved: ...

Top Solution Banner_August.png PIXMA TR8620.png
ccanada by Administrator
  • 4370 Views
  • 0 replies
  • 6 likes

Resolved! P23-DH V calculator displaying an E (error?)

An 'E' displays in the lower left-hand corner of the screen when I move the ON button to PRT and then none of the buttons work.  I have put in 4 new AA batteries as well as a new 2032 Lithium battery. The same problem occurs if I plug into AC power. ...

DA90108 by Apprentice
  • 22787 Views
  • 3 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II