01-15-2024 11:25 PM
My camera was showing a 20 error so I sent it in for repair under warranty. Tracking of the shipping showed my camera was received by Canon last Thursday. I haven’t heard from them to acknowledge they’ve received it or with an estimate on how long the repair will take. Has anyone sent their camera in for repair to canon, and if so, how long did the process take? I’m in Australia and sent the camera to Sydney.
01-16-2024 07:28 AM
Did you contact them in any way? Email? Phone call?
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.