General Discussion
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Posts

Resolved! Returns - RMA needed

I purchased an Ivy Mini Photo Printer as a Christmas gift. When I received it, I realized Canon's 14-day return policy doesn't work for me since it is a gift. The return and exchange information states that you have to call to get an RMA#. However, n...

An Interesting Discussion on AI and Art:

I have been watching the UK House of Lords investigation into rise of AI in the context of creativity in art. A link to the long version is located at the bottom of this post, but if you want the short version here it is:To quote the introduction:“Ai...

account registration issue -scam

While registering for an account online (on 10-8-22) so I could install my new Pixma G6020 printer, I used the QR code to start installation, was asked to register for an account.  I entered the information (name, email...), then on the next screen I...

bevh by Apprentice
  • 3415 Views
  • 4 replies
  • 0 likes

Third-Party Technical Support

When I contacted Canon via the website about a technical issue regarding our printer, I was referred on to a company by the name of Tek-Wire.  The person I talked to made me very nervous.  Has anyone else experienced this?  Is Tek-Wire a legitimate t...

pdacus by Apprentice
  • 1094 Views
  • 3 replies
  • 0 likes

Online Registration Problems

The online registration page does not record a date of purchase resulting in a failed registration process.  The site allows for completion of all other information but goes back to an incomplete date and prevents completion.  Any solutions out there...

OnBoarding for Canon ImageConnect Errors Out

When trying to complete the on boarding process on the Photographer Matching Service site after completing a few of the questions I get a triangle with an explanation point. When refreshing the page I have to start at the beginning again and the step...

Screenshot 2022-09-17 191858.png
AshFrits by Apprentice
  • 1003 Views
  • 2 replies
  • 0 likes

Unable to log in to canon webpage

So I am able to log in to my profile on the shop.canon store temporarily. Once I log in and then search for a product or something, for example I am trying to buy the Extender RFx2. I log in, I search for it, click on it, then add to the cart, once I...

All Products Missing from MyCanon Account

I logged on to my account today (9/7/2019 and noticed all my registered products are gone.  I called the help/support line and they were just as amazed and said it will take 24-48 Biz hours to research.  Has anyone else run into this issue?  ThanksSn...

snagle by Apprentice
  • 3297 Views
  • 6 replies
  • 1 likes

Canon P-23-DHV Printing Issue

I recently changed the two-color ribbon on my calculator.  I don't know what I did in the process but the calculator insists on printing the number 8 as an additional digit at the right margin of the printout. 

Gerri_C by Apprentice
  • 1874 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements