11-08-2022 08:06 PM
I ordered a R5 but it's been on pending for quite a bit.is this normal? Or is something wrong
11-08-2022 11:39 PM
Greetings,
Pre pandemic, order processing and shipping was pretty fast 4-5 days.
Post pandemic a bit slower. I'm not sure how long "pending quite a bit" is? Canon is closed on the weekends, so you may need to account for that.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-09-2022 08:19 AM
Hi, PhillipGarcia12! Our sales team will be glad to answer your question concerning your pending order. You can reach them weekdays and Saturdays at 1-800-385-2155, and be sure to have your order number handy when you call. Hope to talk to you soon!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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