11-08-2022 08:06 PM
I ordered a R5 but it's been on pending for quite a bit.is this normal? Or is something wrong
11-08-2022 11:39 PM
Greetings,
Pre pandemic, order processing and shipping was pretty fast 4-5 days.
Post pandemic a bit slower. I'm not sure how long "pending quite a bit" is? Canon is closed on the weekends, so you may need to account for that.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
11-09-2022 08:19 AM
Hi, PhillipGarcia12! Our sales team will be glad to answer your question concerning your pending order. You can reach them weekdays and Saturdays at 1-800-385-2155, and be sure to have your order number handy when you call. Hope to talk to you soon!
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.