11-08-2022 08:06 PM
I ordered a R5 but it's been on pending for quite a bit.is this normal? Or is something wrong
11-08-2022 11:39 PM
Greetings,
Pre pandemic, order processing and shipping was pretty fast 4-5 days.
Post pandemic a bit slower. I'm not sure how long "pending quite a bit" is? Canon is closed on the weekends, so you may need to account for that.
~Rick
Bay Area - CA
~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring
~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It11-09-2022 08:19 AM
Hi, PhillipGarcia12! Our sales team will be glad to answer your question concerning your pending order. You can reach them weekdays and Saturdays at 1-800-385-2155, and be sure to have your order number handy when you call. Hope to talk to you soon!
03/02/2023: New Firmware Updates Are Available:
EOS R7 - Version 1.3.0EOS R10 - Version 1.3.02/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.