Desktop Inkjet Printers
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NEED help with error code 6A81.

Can anyone explain what error code 6A81 on Canon Pixma MG5220 indicates. Tried all of the troubleshooting steps but nothing has worked. Unplugged it for 10 minutes and restarted but did not help. Help would be greatly appreciated.

dirt on the adf feed onm y mx920

I am getting a black line down the entire page. it is about 2 in from the right hand edge. This occurs only when I am using the adf. the platten output is clean. How can I clean  it?daveg5

daveg5 by Apprentice
  • 2 replies

TS8120 not scanning right...

For some reason it stop sending scans to my PC and when using cannon software on screen, error keeps showing up - 244. It was working fine just 2 weeks ago. I reinstalled the software from the canon website, but no good. What else can I try? 

MG5320 printing blank pages

Can anyone help? I have printed from various devices, copied on the glass, tried black and color, restarted the connected  computer though we mostly print wireless, turned off the printer of course. The cleaning function and deep clean didn't produce...

Olivia by Apprentice
  • 1 replies

One Way Scanning ...

Judging by what I have read this is not a new issue, though I have yet to see it solved. I have a Canon Imageclass MF 733, connected over wifi (and yes, to some of those who ask the question on some other email threads), the connection is the same ne...

MG3620 will not recognize ink cartridge

Hello,First time changing ink. Printer won't recognize it. Used office depot brand ink. Have taken out and replaced cartridge several times to ensure it is installed correctly, tried cold start....15 flashes, signifying not recognizing ink. Help?Than...

briggs by Apprentice
  • 0 replies

MP Navigator Ex and Scanning

I am running windows 10 on HP elitebook. I have installed all the drivers for my MX439 printer, scanner, fax, copier.  I aslo installed MP Navigator Ex as I've read that is wher you initiate scanning. When I click on MP Navigator Ex it tells me the M...

Resolved! Doppelganger MX350 printer and the BC-310 Cartridge

Hello all, My wife and I live in Tokyo and we have a Canon Pixma MX350 color inkjet printer that she uses mostly as a copier for her English school.  It also gets used as a spare Wi-Fi printer for when I need to print color images from my PC or lapto...

kmpres by Apprentice
  • 2 replies
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01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
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02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
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