Desktop Inkjet Printers
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Faxing problems with TR4520

Hello, we have a Canon TR4520 and the other day it decided to stop receiving and sending faxes to two numbers. Just these two numbers, it works with ever other number. If you call it the fax picks up but when it tries to send a fax to these numbers i...

TS6320 prints header but not content suddenly

My printer suddenly quit printing any content - it prints the headers great - full of ink and prints beautifully the headers - the test page just had the 'windows printer test page' and the picture of the printer, but nothing else, as does the other ...

Pixma MP490

I have had this printer for around 10 years and never a problem. Yesterday I had my first problem. For some reason my printer is not printing in color anymore; never had this problem before. What could be the matter. I have both color and black cartr...

chichen by Apprentice
  • 2 replies

Resolved! TR7020 Scans but Won't Print

The strangest challenge.  I am able to Scan documents to my computer with NO problem.  But when I want to print a page or a document it gives me a Error message Printer Not responding.  Why 1 and not the other

Canon MX450 Print Options

My Canon MX450 does everything I need it to do. I am using Windows 11, with Google Chrome as my main browser. My question concerns options to print. At one point I was able to consolidate 2+ pages into 1 by selecting custom print and making the print...

donnehee by Apprentice
  • 1 replies

Printing data loss

I have canon g1010 ink tank printer.I am facing this problem from the last few days. When I start printing a large document around 40 or 50 pages, after printing 10 or 12 pages the printer stops and immediately it start printing from the beginning ie...


I have a PIXMA TS9520 multi-function device. It is about 4 months old. It used to work just fine, printing and scanning. Today it won't scan. Prints fine. My laptop, Windows 11, cannot even find the device. I've tried repeatedly to reinstall the driv...

muehlep by Apprentice
  • 1 replies

Canon G300 Black Ink Issue

Hi, I am having real trouble with my printer.I have had my printer for 2 years and doesn't seem to be improving, despite the online help. My printer will not display the black ink at all when printing, nor when I complete a nozzle check pattern.I hav...

scfitz by Apprentice
  • 2 replies

Resolved! TS9521C Problem

My Canon printer (TS9521C) has been working fine and used just recently but tonight when I went to print a document, only blank pages came out. Never had this happen and my cartridges are all full.  What can I do or who can I contact?  My printer was...

pslane1 by Contributor
  • 2 replies
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5