Desktop Inkjet Printers
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TR8520 - black box in prints and scans

Hello:When making a b&w or color copy or scan, an area in the lower left corner prints all black.  This just started happening.  I checked all the ink cartridges and ran some troubleshooting diagnostics, but nothing changed.  Any help would be greatl...

ryaffe by Apprentice
  • 2 replies

Resolved! Pixma MX490 unable to print with black only

I'm trying to print a simple text document that is ONLY black/white. I don't need color ink at all. It will print a system alignment page in black, but won't print anything I send it. Both cartridges are installed, black has ink, color has no ink. I'...

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xyman621 by Apprentice
  • 6 replies

Canon MX535 - Scanner Error. 5,156,69

Starting a couple of weeks ago, every time I try to scan from my laptop I get the message.    I use a wireless connection and never a USB cable and the scanner is not off as far as I can tell.I have tried everything I can think of including shutting ...

Jim77 by Apprentice
  • 0 replies

MG5620 printer doesn't power on

When I plug in the power cord, the alarm light (yellow triangle) turns on. Then, when I press the ON button, it lights up, but nothing else happens.The printer has worked fine for years. This behavior started "out of the blue". 

Canon Printer Pixma TR8520 Offline everyday

I am having trouble the last few weeks with my printer going offline everyday.  My IT technician has spent hours trying to get it back online.  He has replaced the printer cord twice.  We have done it both via a cord and wireless and we cannot get it...

Slim by Apprentice
  • 2 replies

can't find source of pixma iX6520 streaks

Hi, I'm consistently getting horizontal streaks in my prints all of a sudden, and I can't figure out where the problem is. I've done two cleanings, a deep cleaning, changed out the cyan ink, and done a print nozzle alignment, but all the pattern chec...

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ambrose by Apprentice
  • 1 replies

Paper Jam from foam piece in TR150 Pixma

I have a Pixma TR150 that I have really enjoyed having. We recently noticed some paper jamming issues. Upon inspection, we determined there's a slivered foam piece in the printer that seems to be causing the issue (see picture attached). This piece s...


Pixma MG3620

Cannot get my printer to work with windows 11. Tried to download new driver but I get a Win-Zip error stating it cannot create output fileAny thoughts?

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2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.