01-15-2024 02:33 PM - last edited on 01-16-2024 05:06 PM by SamanthaW
I just changed both printer cartridges on my printer and something went wrong. It started printing everything double, only the second time it printed each letter it was slightly off, making everything impossible to read. I am hoping someone can tell me what has gone wrong and how this can easily be fixed. I have tried everything that I know to do. From cleaning the print heads and every other test that can be done on the printer itself.
01-16-2024 08:52 AM
Thanks for joining the conversation, Kathrylbrickhous!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TR4500 series. This will appear on the front of your printer at the upper right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-16-2024 05:04 PM
I have the TR4522
01-18-2024 02:52 PM
Hi,
When double printing appears, you can try cleaning the encoder strip inside the printer. Please click HERE for more information.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.