Camera Software
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Resolved! Disable Eos Utility 3 from auto starting

I still want the Eos Utility 3 software but is it possible to stop it from automatically starting when my camera is connected to my computer via usb?If so how do you do it.I am using a Windows PC - Windows 10Many thanks in advance for your help

HRoss by Apprentice
  • 2 replies

Resolved! how to disable Canon Utility temporarily?

I'm very happy with EOS Webcam Utility, used with my EOS R plugged into my Mac laptop. But when it sits idle for a while, during an ongoing Zoom, it seems that my EOS Utility turns on and asks whether I want to download files from camera or use compu...

Canon 7D Mark II and Web cam Utility Mac

Hi, just downloaded the webcam app crom Canon site.tried everything to make it work:no success.Email Canon support transfer me to a phone number in the US,I am in Canada.Got the line for Canada,the support person was very patient finally acknowledged...

Djjf57 by Apprentice
  • 2 replies

Unable to import some images from android into DPP4

Hello All,I am trying to edit photos taken with my android phone camera in DPP4 and am having trouble with some of them. It seems like images with an f-stop of 1.7, 1.8, or 2.2 are getting distorted with color bars or are not able to be imported at a...


EOS Webcam Utility Not Working

Hey,So I installed the software in December of 2020 for my Canon Rebel T6s and had to no problem with it until a month ago when I had a Zoom call and only the logo appeared. I uninstalled my webcam utility including the driver on device manager. Now ...

Roboroy by Apprentice
  • 3 replies

Resolved! EOS Webcam utility not installing

I always experience an error while installing the v1.0 of the webcam utility. After the "Preparing Installation" phase, it always give me the error message "EOS Webcam utility setup ended prematurely because of an error." Does someone also experience...

jbnaronz by Apprentice
  • 26 replies

EOS Webcam Utility not showed as a camera option

Hi, I'm trying to use the EOS Utility on my Mac with my T5i it works on Skype but I don't see the option to use it com zoom, Google, meet, or any other app. The camera and all apps used are updated. Mac OSX version: 11.5Camera Firmware: 1.1.5Zoom ver...

Skype Zoom Google meet

DPP not seeing jpg or cr2 photos

I just bought a used PowerShot S120. Everything works great on it! So, I downloaded and installed DPP. I attached my S120 to my Windows 10 laptop using the USB to Mini USB cord. Then open the location/folder to the my S120. DPP doesn't see anything! ...

Image transfer from DPP to Photoshop

I slight annoying thing that I can't seem to figure out how to fix is when I transfer an image from DPP to Photoshop, essentially when photoshop opens like thisas you can see the layers menu gets crammed in the upper left of the screen, not a big dea...

Screen Shot 2022-01-29 at 12.04.33 PM.png

Edit jpg photos on PSE 2021?

Got some photos from a friend to add to a magazine article. Photos were fair but sorely needed some TLC as to editing. I would guess they were taken with a cell phone. I pulled up PSE and picked one jpg photo.  Instead of going to Guided for editing,...

Canon 1500d as a webcam

Can i use canon EOS 1500d as a webcam for my pc.Does it supports the EOS webcam utility software.Please let me know! 

Bhagath by Apprentice
  • 1 replies


Wondering if anyone else is having issues with editing photos in DPP. Transferring photos from my R5 using a MacBookAir, Big Sur 11.6, it takes between 3-4 minutes for a photo to load before I can begin editing. On Canon's website, it recommends DPP ...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5