EOS Utility 3 crashes on Ventura 13.6.1 canon R5C latest firmware.There is an option update apple osx but i am not sure is there a R5C software for that how is cos utility still crashing . it has hardly been 2-3 days for my R5C. i have taken precautions to quit or uninstall application that asks camera permission even i don't have eos webcam
Aside from quitting and uninstalling any other application that may interfere with the EOS Utility 3 application, please also check to ensure there isn't any security software or security setting that may be interfering with the EOS Utility 3 application.
You may also test a different USB cable along with connecting the cable to a different USB port on the computer. If using a USB hub, then please connect the cable directly to the computer, or remove any other device that may be connected to the hub.
If possible, please test the EOS Utility 3 software on a different computer. If this works then there may be an unknown issue with your computer and we recommend for you to contact Apple for assistance.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.