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NatalyaP · 04-21-2025

Greetings mattcarmichael, Thank you for the clarification and I apologize for the miscommunication. If you are able to transfer images through the USB cable to the computer, then let's check to see if those camera apps or photo apps are running in th...

NatalyaP · 04-21-2025

Greetings Far-Out-Dude Rising Star, I am sorry to hear about your loss, and I can't imagine how hard this must be for you. Thank you for sharing pictures of her. Please be well and stay safe on your trip. Regarding the lens inquiry for the EOS M50 ca...

NatalyaP · 04-20-2025

Greetings Hobby-Snapper, It does sound like an odd issue that your EOS R5 Mark II camera is having, as if there is an overexposure issue even though you have confirmed the settings to check and see if this was the case. Check and clean the contacts o...

NatalyaP · 04-20-2025

Greetings mattcarmichael, I am sorry to hear that the EOS Webcam Utility software is causing issues where it does not detect either of your two Canon cameras. Test to see if disabling the Wi-Fi on the cameras and then connecting them to the computer ...

NatalyaP · 04-20-2025

Greetings aarronpina, I would agree with the information that jrhoffman75 has provided. Please check to see if the prior version of the software will allow for it to detect the camera when both are on the same network. In case you are using a local w...

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