Greetings RodrigoLizana,
I’m sorry but Canon USA does not have information regarding rolling shutter for the EOS C500 Mark II camera. The information available is what is available in the user guide for the camera. You may click on the following link...
Greetings jpgruber,
You may try reaching out to our Parts Order Center to see if they may have the parts you are looking for. Bear in mind that, due to liability issues, we are unable to provide you instructions on how to conduct repairs. If you purc...
Greetings
I'm sorry to hear that you are having a product registration issue for your flash unit. Given the nature of this particular issue, I would recommend for you to call our customer support department by phone. They can be reached at 1-800-652...
Greetings Raise3D,
Per the description you have provided, you have performed the troubleshooting steps that we would have suggested. We would suggest on sending the camera to our facility for repair, but in case you would like to troubleshoot the iss...
Greetings chameleon318,
Thank you for performing the troubleshooting steps that we have suggested, and I am sorry to hear that the connection issue persists between your camera and the computer. Sometimes things can be more efficiently resolved by di...
