Greetings Raise3D,
Per the description you have provided, you have performed the troubleshooting steps that we would have suggested. We would suggest on sending the camera to our facility for repair, but in case you would like to troubleshoot the iss...
Greetings chameleon318,
Thank you for performing the troubleshooting steps that we have suggested, and I am sorry to hear that the connection issue persists between your camera and the computer. Sometimes things can be more efficiently resolved by di...
Greetings MikeBill,
I am sorry to hear that you and your friend are having issues with the EOS C50 when attempting to shoot in high speed continuous using the RF 600mm F4L IS USM lens. We appreciate you troubleshooting the issue along with finding th...
Greetings roksakure,
It's great to hear that you are putting together equipment for shooting portraits and events. Both the RF28-70mm F2 L USM lens and RF24-70mm F2.8 L IS USM lens are great lenses that share some similarities with each having their ...
Greetings Marcin,
By default, when the camera is set to Mirroring for the HDMI output + LCD function, the camera would display a clean HDMI image on the external display. You have confirmed that the function does work when not using the Cam Link 4K d...
