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MAC OS Catalina and Big Sur

Hello ;I just got an EOS 5D mark 4  and neither of  the included cd's will download. Message says to  get developer to update.The Canon USA website has a broken link and will not recognize any camera model typed in.Called support and they said it wou...

Webcam Utility not working anymore

Yesterday it worked just fine, I put my battery to charge and today when I tried it again it simply does not work. I tried reinstalling it rebooting the pc taking the battery out of the camera, changing the modes it simply does not work. It shows me ...

camera.png camera not working.jfif

Canon connect won't work with Samsung note 10 plus

EOS 80D.  Got a Samsung note 10 plus phone over the summer and it was working fine.  Guess there was an android update and now I get this error.  I really enjoyed the NFC feature and use it a lot with my phone.  What can I do to transfer from phone t...

Screenshot_20201228-145902_Camera Connect.jpg

Camera Connect App Not Working

I installed Camera Connect on a remote, then uninstaller it and was about to take it back when I found the Canon Connect App. I installed it on my tablet, it worked wonderfully, then I installed it on my phone and decided to try to switch the connect...

Resolved! Video Capture Time Lost on Import with Camera Connect

I have a Canon 90D. When I import photos and videos to my iPad Pro using the Camera Connect app, the capture time for my videos is changed to the time at import. Photo metadata imports correctly. I do not have the problem when I import to my iPhone X...

WiFi connection issues with IXUS 265 and Camerawindow DC8

Hi, I hope someone can help. I'm using an IXUS 265 camera with Camerawindow DC8. When I installed these on my original PC, then running Windows 7, everything worked fine and I could transfer images either by USB or WiFi (having run the WiFi setup). W...

Nigel555 by Contributor
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  • 5 replies
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EOS Utility 3 errors

Hi, I'm running EOS Utility 3 on a Windows 10 system. I have two hard drives,C and D, and my picture files are stored on D. In EOS Utility, when I try to change the output folder from the default of D:\<my name which includes a space>\Pictures to D:\...

Nigel555 by Contributor
  • 939 Views
  • 7 replies
  • 0 likes

Digital Photo Professional 4 file access errors

Hi, I've used DPP4 for a while and up to version 4.9.20 it worked fine. However, when I upgraded to 4.12.70, I found that I was unable to delete any images without using admin rights, and unable to save changes to any images. It is patently untrue th...

Nigel555 by Contributor
  • 1554 Views
  • 11 replies
  • 0 likes

What software do you use to download photos of CF Card?

Hey folks!After being in storage for about 10 months I broke out my 7D, fully recharged the batteries and can't wait to catch up on some photography (except weather in Sydney weather right now is pretty wet and we're under a bit of a suggested stay a...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.