Camera Software
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What software do you use to download photos of CF Card?

Hey folks!After being in storage for about 10 months I broke out my 7D, fully recharged the batteries and can't wait to catch up on some photography (except weather in Sydney weather right now is pretty wet and we're under a bit of a suggested stay a...

EXIF information in Depth Compositing Tool in DPP 4

I'm using the DPP tool to do focus stacking.  Works well, but the produced jpg has no EXIF information.  How can I get the EXIf information from the soure transfered to the output image?  Couldn't find anything obvious in the preferences.

milind by Apprentice
  • 8 replies

EOS Utility 3 stopped working, crashes on startup (Windows 10)

I had been using EOS Utility 3 successfully for a long time, and I love it!.  Today, it crashes on startup( I see the splash screen showing ver3,then itt crahses, see event info below: Faulting application name: EOS Utility 3.exe, version:,...

mkyp by Contributor
  • 3 replies

Resolved! DPP, picture is much sharper in Crop-tab.

I'm editing raw files i DPP an notice that when I'm in "Crop and rotate image"-tab the picture is much sharperthen in other tabs, like "Adjust imagedetail".It's like some check marks or other settings is on and when it's shown in "Crop and rotate ima...

Vimmer by Apprentice
  • 1 replies

Resolved! digital photo professional 4

i cant edit raw images from my newly acquired 6 d mark2 using digital photo professional 4 but i could using my 750d. i can edit jpegs. Anyone else experienced this?

kevin2 by Contributor
  • 4 replies

m50 and Webcam Utility

Hello I am using my M50 and the webcam utility for a webcam. Sometimes it works great, othertimes the camera will freeze and the image turns pink. Sometimes this takes a minute sometimes a lot longer. I am on a Macbook Pro running Catalina 10.15.7. I...

blbraner by Apprentice
  • 3 replies

EOS Webcam Utility not working Mac OS

I know this should be in a different forum, but it won't let me post in there. I have my EOS R5 attached to Mac OS Catalina and through system prefs and other photo apps, the R5 is recognized. However, EOS Webcam Utility (installed, reinstalled, rest...


 I have been using DPP4  for a few years, and I decided to check to see if there was any updates.  There was, so I installed version from the Canon web site, an the software is almost unusable.  I keep getting a pop up that says "In progres...

tmfct by Apprentice
  • 6 replies

EOS Utility 3 'connection lost' ... again

OS: Mojave 10.14.6Camera: 5D Mark IVNever had any problems with downloading images using EOS utility 3 until I upgraded to version Since then I cannot download a single image to my MAC.I cannot tell what was the old version, didn't check ...

edekegel by Apprentice
  • 6 replies

Resolved! DPP Won't Save Anything

I'm new and just installed DPP on a PC running Windows 10. When I edit a RAW photo and try save as JPG it shows it saving but nothing is  saved. Can anyone help? 

Webcam Utlity & Mac High Sierra 10.13.6

Hello,I downloaded the EOS Webcam Utility 1.0 macOS and ran the installer.  In my Applications folder, there's a Folder called EOS Webcam Utility.  The only thing in the folder is a "EOS Webcam Utility Uninstaller".  I hunted around, but can't find t...

Getting started

New to the community? Here's some information to help you get acquainted:


2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.