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Canon Connect App is Unusable to Record Video?

I have the Canon T6i. I specifically bought it because I was told you can use your phone as a remote to record and take pictures. I can't get it to let me record in the app. It shuts off whenever I put the camera into video mode. I want to record vid...

EOS Utility 2.14.31b for Mac OS X

Is EOS Utility 2.14.31b for Mac OS X the same as EOS Utility 2.14.31? The Canon support page says the EOS Utility 2.14.31b  was released on 11/26/18. I have downloaded and installed it (at least I'm told it's been installed.) The only EOS Utility on ...

Digital Photo Professional 4.9.20 for Mac OS X

I have downloaded and launched dppm4.9.20-installer. When launched, I am presented with a message that it is "Extracting Files..." I am not sure where they are being extracted to but they are not on my computer. When I launch the only Digital Photo P...

Resolved! DPP erased my ratings

This morning, I spent well over an hour looking through over 1700 photos, giving them a "reject" or a star/number rating, then I closed the program.  I went back later to begin editing them and all of my reject/rating symbols were gone! Is this norma...

4.9.2 glitch

This morning I was going through a folder of around 500 RAW images I shot last night and with one image every time I would try to use auto gamma adjustment it would make it to around the 75% progress complete and then the program would close.  Surpri...

wq9nsc by Respected Contributor
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Can't edit the pictures i took

It wont let me edit many pictures off the camera? I am not sure if it being RAW instead of JPG? I am new to the camera and editting pictures. If it does have to do with that how do i make sure all pitures are RAW so i can edit afterwards.

mjohnston by New Contributor
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Resolved! Digital Photo Professional 4 Installation Issues on Win 10

Ever since I bought my 5D Mk4 around 6 months ago and got the DPP 4 software I haven't been able to install it and it fails with the message 'Failed to Install' on both that and the lens registration utility. In my process of troubleshooting I actual...

EOS Utility 3 and macOS Mojave

Hi had a look through the forum and cannot see anything that might help so have to ask for assistance.Just purchased a 5D Mk4 and loaded the latest EOS Utility 3, my macbook is running the latest version of macOS Mojave 10.14 but as soon as the camer...

yosser29 by Occasional Contributor
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  • 27 replies
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What to use in place of Image Browser??

I know that Image Browser is really old and is no longer supported, but I've kept using it for two reasons: 1. I like the way I can browse all the images in a folder without having to actually open all of them in the app. 2. I like the fact that I ca...

raydunakin by Occasional Contributor
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Resolved! G16 video editing

I just made a video and want to edit it on my PC. I have Zoombrowser EX 6.9, and DPP4 however neither seems to be able to edit the file format MP4 that the G16 has created. Suggestions?  

TedR by Occasional Contributor
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EOS Utility Not Finding Camera

Hey everyone! I just got a Canon 600D from my brother to stream with. I wanted to use EOS Utility and use it as a webcam basically. However when I downloaded the Utility app it won't find my camera at all. I'm connecting it via mini hdmi to hdmi. Any...

joeman18 by New Contributor
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  • 5 replies
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EOS Utility Not Finding Camera

Hey everyone! I just got a Canon 600D from my brother to stream with. I wanted to use EOS Utility and use it as a webcam basically. However when I downloaded the Utility app it won't find my camera at all. I'm connecting it via mini hdmi to hdmi. Any...

joeman18 by New Contributor
  • 2461 Views
  • 1 replies
  • 0 likes