Camera Software
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Webcam Utility not working

I installed Webcam Utility for MacOS (Catalina 10.15.7). Unfortunately I cannot select the Webcam Utility in any of the programs tried (e.g. Zoom) as it does not even show up as an option. I tried reinstalling Webcam Utility etc. but nothing seems to...

PDS by Contributor
  • 1 replies

Webcam with 70D

I downloaded the webcam software from Canon. I am running Catalina. I am using a 70 D. When I tried to use it with Google Meet,  it does not list the camera.  

pasjk by Apprentice
  • 4 replies

Where can I download Digital Photo Professional v3.x?

I have been using DPP v3 for years.  I recently changed to a new computer and needed to install a fresh version which turned out to be DPP v4.  The trouble is that v4 is not an incremental upgrade, it is virtually a completely different app.  In many...

Webcam Utility

Having learned through Peta Pixel that a new version of EOS Webcam Utility has been issued I eagerly followed the instructions through clicking on "downloads & software". After that I couldn't find a "software tab" anywhere on the page except the thu...

Canon not launching when plugged into MacBook

This has never happened before, I've used the same computer and camera for my last two photo shoots with no issues. Today I plugged in my camera and nothing happened. I searched for hours to even find the camera, yes it was recognized but I couldn't ...

OBS & Webcam Utility Not Working (Mac)

Hi,  I've been trying to use my Canon m50 within OBS via the Webcam Utility. Unfortunatly I haven't been able to do it on two seperate Macbook pros. I upgraded one from High Sierra to Catalina to see if that would make a difference but no go. I don't...

EOS Webcam Utility works on one PC but not on another

Camera: Rebel T6 EOS works on one PC with EOS Utilty and EOS Webcam Beta, but not on second PC with fresh install of latest version of EOS Webcam. I've confirmed Wifi/NFC is disabled and the second computer doesn't have EOS Utility installed. I conne...

Bunches by Apprentice
  • 6 replies

Canon Camera Connect + iPhone

The problem: thousands of unwanted photo folders titled "Canon 6D Mark II" on iPhone generated by the Camera Connect app and no way of removing them. It first happened with iPhone 8 and now that I bought an iPhone 12 Pro, I'm struggling with it again...

EOS Utility not showing up as an option.

Hello! I have installed the EOS Utility 3.13.10 for Windows or the Canon 80D. When I open the utility, my camera is connected fine and I can use the live view. Unfortunately, the EOS utility doesn't show up as an option anywhere else. It doesn't show...

Low video quality through EOS utility (NOT webcam)

When I record a video through EOS utility it, for some reason, records in noticably lower quality than when I just press the record button on the camera, despite the settings kept unchanged. The end result is a video with the same resolution, bitrate...

webvcam eos utilty

I have download and installed the canon webcam eos utility and run the eos utilty which display my live image perfectly.I closed the eos utilty and checked in the task manager it wasn't running and then opened skype. Under the setting for video i did...

Problems with Camera Connect App

 My son has a nice Canon Camera and one of the reaons he picked this one is that he can control it from his phone. He has the latest version of the Camer Connect on his phone and everything seems to be working but it is slow to respond, freezes often...

garybeck by Apprentice
  • 29 replies

Canon Camera Connect app not opening

Hiya,My app was working o.k till this week (I use an ipad and version is up to date).  Now if I tap the app icon, it either reverts to the home screen of the ipad or opens a different app.  I’ve tried rebooting, I’ve tried deleting the app and reinst...

Pegstar by Apprentice
  • 2 replies

EOS Webcam Utility Not Working in Streamlabs OBS

I recently downloaded EOS Webcam Utility to use my 60D to stream through Streamlabs OBS. When I load Streamlabs and activate EOS Webcam Utility, there's no video that loads from my camera. Everything I've seen online says to not run EOS Utility the s...

EOS Webcam Utility.png
Disnihil by Apprentice
  • 4 replies
Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.