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eos utility not recognizing M50 mark ii

Hey,the eos utility app for windows is not working. I need this to download Cinestyle Profile on my M50 Mark iiI wanted to do the same thing with my m50 mark ii. I downloaded the eos utility app and tried to connect the camera via micro USB. The app ...

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shivansh by Apprentice
  • 774 Views
  • 0 replies
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EOS Utility for Canon M50 Mark ii

Hi,Probably a noob question but can I use EOS Utility on my canon M50 Mark ii? When I click M50 EOS Mark ii under utilities it says "There is no utility for the OS Version you selected." The reason I need this is to download Cinestyle Profile on my M...

Resolved! EOS Utility recognizing my Canon 6D, but other apps aren't

OS: Mac OS Monterey 12.5EOS Utility Version: 3.15.20.4Mac: Macbook Pro 16" M1 Max When I connect my Canon EOS 6D to my mac using USB-A connection, I can use all the features on EOS Utility app, including picture taking, and live video recording. Howe...

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thorng by Apprentice
  • 845 Views
  • 2 replies
  • 0 likes

Latest manuals for DPP and R-series bodies unavailable.

Hello folks,Trying to download latest manuals for both Digital Photo Pro SW and camera body. The download page presents a link to the online HTML version(s) as well as a link to "Download Software" which just loops back to support pages.The online ve...

BadJunk by Contributor
  • 1993 Views
  • 6 replies
  • 0 likes

Resolved! (EOS 60D) EOS Utility Menu is Greyed Out

I have a Canon 60D and am new to it.  I’m trying to invoke the EOS Utility but it never appears properly as shown on several YouTube videos.  Instead, I get a greyed out menu like this: I have a Toshiba Satellite S855 and use Windows 10.I’ve tried a ...

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Can DPP4 read xmp ratings from side car files ?

Hiya. I'm trying to use DPP4 in my workflow and am using a separate asset manager to rate and catalogue files. It stores ratings in a sidecar file which DPP4 doesn't seem to be seeing.Can DPP4 read ratings in sidecar files ? Or should I be thinking a...

apwebb by Apprentice
  • 635 Views
  • 2 replies
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Where do I find DPP4 instructions or user manual?

I just started using DPP 4.10.20.1 and I cannot get the tool palette to make any adjustments at all to the first couple of photo I am trying to edit. I tried to find a download for instructions for using the software but nothing comes up for this ver...

PaulyCC by Apprentice
  • 9017 Views
  • 9 replies
  • 1 likes

DPP4 keeps crashing on MacBook

I installed DPP4 on my MacBook (running MacOS Monterey 12.5) about a month ago and it worked fine. Today the program keeps crashing. I have restarted my computer, but I am not sure how to fix this. Any ideas? I have a Rebel T7. Thanks.

cburau by Apprentice
  • 497 Views
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Resolved! G16 video editing

I just made a video and want to edit it on my PC. I have Zoombrowser EX 6.9, and DPP4 however neither seems to be able to edit the file format MP4 that the G16 has created. Suggestions?  

TedR by Contributor
  • 5354 Views
  • 5 replies
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Canon EOS 5D MkII and EOS Software

I've downloaded the recommended version for MacOs Big Sur, plus the update, and am receiving this message, when I click on "Remote Shooting":"A Compatible Version of EOS Utility is not installed"Has anyone experienced this?Thank you in Advance

SandiDawn by Contributor
  • 1153 Views
  • 10 replies
  • 0 likes

Connect EOS M6 Mark II to a MacOS

Hi! I just got a Mac MQ with a the Monterey OS. I can't find a software to connect my Eos M6 Mark II. Is there a software yet? Or is there another way to connect my camera to the Mac? At least for photo transfer?

Victor99 by Apprentice
  • 761 Views
  • 0 replies
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Resolved! editing JPEG photos using DPP4

I am new to the DSLR community after a long hiatus (I had a Canon film SLR!).  I am learning how to use my camera and the DPP4 editing software. I have been shooting photos in JPEG and just found out that I should be shooting in RAW in order to use m...

cburau by Apprentice
  • 1860 Views
  • 1 replies
  • 0 likes

Communication Error PowerShot SX 720HS

Hi.  I have never had a problem before but now I cannot download photos from my camera to my Mac computer.  I have Mac OS Monterey, just updated yesterday.  Apple told me that there is probably software that I need to download to be able to get my pi...

jberg by Contributor
  • 606 Views
  • 3 replies
  • 0 likes

Resolved! DPP and iCloud Drive

Hi,i'm using iCloud Drive for storing my RAW files and i have found, i'm not able to open folders from iCloud Drive.Tried to enter the path as a start path, but no result. It will not open.Is there any way how to deal with this issue?Thanks in advanc...

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