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EOS Utility Crashes on Mac - Catalina

I bought a new EOS Rebel T7 and am trying to use Live View using the Canon Utility. I am hard connected via USB. It worked fine with my older Mac running Mojave, but I need it to work with my laptop using Catalina (OS10.15.7). Unfortunately, when I g...

schneb by Apprentice
  • 803 Views
  • 0 replies
  • 0 likes

Resolved! PowerShot SD1100 IS with Zoom Browser 6.1, Not Working

I am using at the present time Windows 10 platform. I've used Canon Utilities Zoom Browser EX Ver 6.1.0.20 prior to date with no issues. Zoom Browser does not launch when I turn on my camera. I tried launching Zoom Browser, Connecting to Camera, then...

CBX77 by Apprentice
  • 1268 Views
  • 5 replies
  • 0 likes

Resolved! Digital Photo Professional 4.12.20 constant freezing

Hi People, Couple months back I built my dad a new pc. Reinstalled everything and gave him the latest version of dpp. Now there is major issue, whenever he browses through his photo's the program freezes constantly (not responding) for 10-20 seconds....

MerlijnD by Contributor
  • 6697 Views
  • 17 replies
  • 0 likes

How to keep image data after editing?

If I transfer RAW photos to my phone (or computer) I have all the data, camera, lens, settings, location, etc, in the info section of my photo appHowever, after editing, I usually lose all that after the image is edited (sometimes it'll keep lens and...

raven403 by Apprentice
  • 617 Views
  • 1 replies
  • 0 likes

image.canon photos not visible on tablet, OK on phone

I have a Canon EOS M50 Mark II that will download photos to image.canon but when I go to image.canon I can view them only on my Samsung Galaxy A20 phone, but not on my Samsung Android tablet. I want to be able to see them on my tablet so that I can k...

1 second lag 4-5 mins in when using r7 as webcam with obs

Hey everyone I’ve been experiencing this issue the last couple videos I’ve made, it started happening out of nowhere so I’m kinda confused. When I’m recording videos via obs with my r7 hooked up to my MacBook Pro via ubs-c I’ll get a very minor 1 sec...

Cdawg by Apprentice
  • 660 Views
  • 1 replies
  • 0 likes

No Google Drive preview for Canon CR3 files

When I upload CR3 photo files in Google Drive the preview option is not available. This was not a problem before. I have done the suggested options by Google help concerning allowing all Cookies and google account reboot. Anyone else know a solution?

Glenn2 by Apprentice
  • 4290 Views
  • 3 replies
  • 1 likes

Air drop photos - not uploading in app

When I get a photo airdropped and saved in my phone photos, it’s not appearing in the recents or uploading in the app. Does it take a little bit? Is there a way to refresh? I’ve tried both and I’m curious how to set up where any new photos taken or a...

CassieT by Apprentice
  • 1063 Views
  • 4 replies
  • 0 likes

Resolved! Eos utility 3.17.1 STILL not working on Ventura

I was happy to see the EOS utility update, hoping that since Mac released the OS in October of last year, Canon would FINALLY make the software compatable.Looks like my hopes didn't play out .My r5 tethers instantly and without a hitch to Capture One...

jakobox by Contributor
  • 1421 Views
  • 3 replies
  • 1 likes
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