We have a new out of box CanoScan LiDE 400 that does not work. Our tech department said that after researching the error codes, it is an issue that happens often with this product and it need to be returned or exchanged. The Scanner throws codes: 2, ...
I have a scanner with the scan bar at the tail end. When I plug it in, the scan bar moves to the front, flashes when going back 1 inch, and then returns to the previous position (tail end). I don't have a warranty on this one and would appreciate any...
When I install and run mpnx_4_0-win-4_03-ea23_2 it does not see my scanner.
Running CaptureOnTouch for my DR-M160 II (Mac OS 13.5.1), asked to update from CaptureOnTouch Standard 4.10.22.0722 to v4.12.23.0412 (Description 'Add function.')Every seemingly successful upgrade attempt ('Done') fails to clear the update as complet...
I have an R40 scanner. I would like to save scanned documents, in CCITT G4 ("fax") format (I have been doing it with the older Canon scanners).Ho can I do it (namely, set up the CaptureOnTouch software?
Hello,I've been using my Canoscan 9000f for a few weeks now (bought it secondhand) and it was working great, however, recently, the Scangear software crashes whenever I try to Preview or Scan film. There is no error message when this happens- it just...
Does anyone know where I can purchase a FAU protective sheet (Film Adapter Unit protective sheet) for the 9000f scanner. It has been lost.
I am getting this error after updating to MacOS 14 When reinstalling I got this: Does anyone know what I could do?
I'm using a CanoScan 9000F with the Canon MP Navigator EX software that came with it. I've been scanning 35mm color negatives for a couple of years with no issues. A few weeks, my scans started coming out backwards. That is, I put the negative in the...
Can I install the Catalina Firmware on an OS12 M1 MacBook Air so I can use my scanner on my new computer?
I'm on Mac OS 10.14.I purchased this scanner a few months ago, connected it, installed drivers and scanner utility software, and it worked fine. Put it to the side for a while, because I only have so many USB ports and I needed to use other periphera...
Hello,I need to install CanoScan LiDE 220 driver on Windows but without connecting the device.I tried to run the installation file, sc68-win-lide220-1_02-ea33_3.exe, downloaded from the Canon site, but it won't let me install the driver until the dev...
Purchased new 24" iMac with M1 chip running macOS Ventura v13.5.2. Canon apparently no longer supports drivers for this product or CaptureOnTouch (Latest driver on Canon website is for macOS Sierra v10.12). Is there a compatible driver that will al...
Just bought imageformula R10 scanner. Is it normal that it is scanning the documents from the last page to the first page, and some pages are upside down?
Hello All,I am trying to scan to email and its telling me it doesn't see my email application. This is a brand new pc on a domain but that shouldn't have anything to do with it. Scan to folder works great just having the issue with scan to email. Doe...
