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Help! - DR-2010C - Mail application is not exist

swatmsp
Contributor

I am running out of ideas on how to get this solution resolved. I have reloaded programs, drivers and even reloaded office and still get this same error message. Is there someone at Canon that has a solution or has ran into this? 

I will buy anyone a six pack or coffee who can help me solve this mystery haha. 

Thanks,

Chris

4 REPLIES 4

Arthur
Moderator
Moderator

Hello!

So that the Community can help you better, we will need to know more information.

Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?

How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks and have a great day!

Hello. 

The OS is Windows 10 and its via USB.

Scan to email does not work. Error is: Mail application is not exist

shadowsports
Legend
Legend

He's got another thread with additional information.

DR-2010C - Mail application is not exist - Canon Community

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
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