10-13-2022 07:10 PM
After many years with a LiDE 100, I upgraded to the LiDE 400 and am getting set up. I knew it had USB-C but was surprised that it comes with a USB-C to USB-A cable; I guess for backward compatibility with older computers?
Surely it can handle a normal USB-C to USB-C cable, yes? USB-C is so much faster than the old USB-A. I can't find anything about this online so I'm asking here. And I've got half a mind to dig up a USB-C cable and give it a try.
10-13-2022 08:26 PM
Hi Betona! Thanks for posting in the Canon Community Forum. I see that you would like to know if you can use a USB-C to USB-C cable with your CanoScan LiDE400.
If the USB-C port on your computer allows communication with a scanner, you can use a USB-C to USB-C cable in place of the provided cable. Please make sure that the cable you purchase can be used for data transfer and is no longer than 6 feet.
We also recommend connecting the cable directly to a port that is on your computer. Using an adapter or external USB hub has been known to cause communication issues.
I hope this information helps. Thanks for choosing Canon.
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