Canon Community

JayC1 · 04-17-2025

Hi jmyers5645! This information has been passed on to some customers via email regarding some errors that have been occurring with using the imageFORMULA R40 scanner on a computer running MacOS Sequoia. Some have reported getting a message saying the...

JayC1 · 04-10-2025

Hi Spencer! Thanks for posting in the Canon Community Forum. I see that you have a PIXMA G620 and your colored photos are not printing properly. I did look at your sample photo, and it is possible you are dealing with clogged nozzles for at least o...

JayC1 · 03-27-2025

Hi kirrwed! Thanks for posting in the Canon Community Forum. I see that your PIXMA TS5320 is displaying a message that mentions the PG-260 cartridge is not compatible. The PG-260 cartridge (Black) is compatible with your model. Since you are getting ...

JayC1 · 03-27-2025

Hi TrejosM! Thanks for posting in the Canon Community Forum. The code 1403 on the PIXMA MG6820 indicates a mechanical failure that requires service. In this case, the print head is likely damaged. You can try reseating the print head (taking it out a...

JayC1 · 03-27-2025

Hi dinosaurs! Thanks for posting in the Canon Community Forum. I see that you are unable to use your CanonScan LiDE 120 by clicking on the buttons in the IJ Scan Utility (nothing happens) installed on a Windows 10 computer. I see you can scan when us...

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Re: ImageFormula R40 not working with MAC OS Sequoia

Re: G620 printer issues with color

Re: PIXMA TS5320 says Canon PG-260 Black is not compatible

Re: PIXMA MG6820 - Support Code 1403

Re: CanoScan LiDE 120 IJ Scan Utility buttons do nothing