Canon Community

Canon Scanner Not working from the top

Good evening my name is Sandra. My scanner is not working from the top for me to scan papers. I have to lift it up to scan papers 

CanoScan LiDE 400 - 4800 dpi issue, won't go past 600 dpi

Hi everyone,I have followed most of the advice regarding my new scanner but am still stuck with 600DPI resolution. I am working with Windows 11 and have a recent laptop. I have tried via scan app and also via Canon Utility. However the latest does no...

Imageformula RS40 not connecting to Windows 11 PC

Just unpacked the photo scanner an as per the instruction downloaded the software. The installation gets as far as connecting the USB cable (and then turn on scanner) but does not recognize any connection. The port on the PC is fine (tried other devi...

Canon Image Formula DR-G2140 scanner with Canon 6130020 Imprinter - Ink life

We have a Canon Image Formula DR-G2140 scanner with Canon 6130020 Imprinter and have an HP C6602A ink cartridge in the imprinter. The cartridge is rated to 550 pages. How many pages will the imprinter be able to print if it only prints the a date and...

Canon imageFORMULA CR-120 check scanner error: "scanner's cover is open"

I am getting this error any time I try to use our scanner. I have power cycled, open and shut every door and reinstalled drivers to no avail.  Does anyone know how it detects if the cover is open (i've looked everwhere for a switch/button) or if ther...

Can´t Copy to Network Printer - Lide 300

I have a Lide 300 with and I can´t configure the Copy Button to work with a Network Printer.  In the configuration of the Canon App for Windows,  the Network Printer is not listed.  The only Printers shown on the list areOne NoteMicrosoft XPS Documen...

CR-L1 check scanner wont connect after windows cumulative patch

The scanner was up and working fine on a new windows 11 pc. The computer auto updated with the recent cumulative patch, and suddenly the check scanner stopped working. We've tried just about everything.1. Tried a new cable2. Attempted clean install o...

Canon LIDE 220 scanner not recognized on Windows 11

I recently bought a new computer. I managed to install everything but ran into a problem with my LID 220 scanner. I installed Adobe Photo Studio but found that it would not scan. While running the Preview in Photo Studio I am told that the scanner is...

cannot load cannon lide 300 scanner....pemanent circle buffering...any thoughts? thanks

Canon 9000f Mk2 film scanning help

I like to buy a 2nd hand Canon 9000f Mk2 scanner for scanning in 35mm negatives and slides.The scanner does not come with the 35mm film and slide holders, you can get each of these from ebay for £14.99 - £20 + postage  and from Ali Express for a simi...

Canon Lide 400 - Specified "Save to Folder" does not work

Hello Folks, any suggestions on the following: Recently purchased a Canon Lide 400 Scanner. I wanted this model as it is capable of scanning and saving multilpe pages into a single PDF output.  Driver installed correctly, scans work OK.Using this sca...

CanoScan LiDE 30 - First Time Setup

Need help with setting up my Cano LIDE30 for the FIRST TIME--yes I found in the closet and have no clue....appreciate any advise [User email addresses removed to protect privacy.] 

Scanner LiDE 400 - stripes defect

2 hours ago I unboxed a brand new Canon LIDE 400.I started to test it, but I see stripes on the left side for every scan. See following pictures: 1) ScanGear preview - white paper as background  2) Result of the scan, white bright paper as a backgrou...

Canon Lide 110 - Scanned Image with thick black vertical column marking

I am sure there are many with this scanner - Canon Lide 110 a very versatile and cheap scanner. I have been using it for years from Windows 7 and even bought a spare one in case it breaks down.However recently the images scanned has a thick black lin...