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It is recommended that you download and run the Restoration Tool for Windows Registry. This tool will search for and correct any issues that may be causing this issue. The tool can be downloaded from the following website:
Once the tool is downloaded, please do the following:
The utility will investigate and determine if there are any inconsistencies. If an inconsistency occurs, the utility will try to fix the issue.. If the tool corrects any issues, please try scanning again.
If the issue persists, it is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.
I tried their solution regarding windows registry cleanup, and it worked a couple times. I received this error every time I have updated windows 11. the first few times, their registry cleanup showed no errors, but fixed issue when I ran it. Now, it no longer helps. Canon suggested it is an Adobe problem, so i also tried to scan using our document management system (different software) with the same error message popping up, so it is not the Adobe software.