Ran the regisrty download but still getting the "Device could not be locked - check that6 another app isn't using the device (-4630) Anyone know anything about this? It is happening to 2 of the 3 scanners we recently got -
I have installed and deleted and reinstalled the driver from the Canon website several times and each time when the scanner is connected the application says that a driver supported by the software is not installed, as shown in the screenshot. The dr...
I have a Canon 900f Mar2 that I have used for couple of years and love it. Today it just stopped working. I cannot turn it on. I have tried different outlets and nothing. Is there a reset button or breaker that acts as a fuse? Any help would be ...
Hi All, I have just connected a newly purchased CanoScan LiDE 400 Scanner to my MacBook Pro (13-inch, 2020, Intel Core i5) running MacOS 11.6 and I am not able to scan anything. I have installed Canon IJ Scan Utility Lite, and it finds the Canon LiDE...
Trying to scan Kodak disc negatives with adapter but there seems to be no setting other than 35mm. Am I missing something?
I have a Lido 220 and I'm scanning alot of items through scan gear. I save them to my computer with a name but it always adds a bunch of numbers at the end. They're not visible when I'm naming them so I can't erase them. Is there a way to get rid of ...
I am using a Canoscan Lide 600F with Windows, used it for years, excellent results. I decided to scan some old colour negatives, the first go worked and I was delighted. Next day, using precisely the same settings, it produced an error message. I ...
Don't buy it. Worst driver and software I've ever tried to use. WHAT a joke.Canon was a respectable brand once.
Talking about my CanoScan LiDE 300. I'm wondering if having Windows 11 on my new laptop is the problem According to the messages, I have successfully installed ScanGear, the Set-Up is complete, the IJ Scan Ultility is completed, and installation comp...
Sometimes when you choose to scan more pages with capture on touch all previous pages is lost.the thumbnails appear in the left bar current page will show the right number but will show the incorrect total pages and trying to preview previous pages w...
Recently purchased new Windows 11 computer. My flatbed scanner will not work and there does not appear to be any drivers I can download from Canon. The scanner worked on Windows 10. I like this scanner because it will select individual pictures an...
I have a new MacBook Air running Monterey 12.5.1 and ordered an Epson ES-50 and neither Epson nor Mac could get the MacBook to recognize it with a USB adapter. I sent it back and would like a simple Canon flatbed. Can anyone recommend models that wo...
I'm trying to do some scanning using Capture on Touch and every time I connect the scanner and open the door I get this error message. Only the browser Chrome and Capture on Touch is running. I'm running Windows 11 Pro. The product page for driver...
When I installed a Canon LiDE 400 scanner to my Windows 11 PC and tried to scan using both the software and the buttons on the device. In both cases I kept on getting a message that said “Cannot communicate with scanner for these reasons: Scanner is...
WHY do scanners use dpi as resolution setting? dpi (dot-per-inch) refers to dots of ink in the printers.I think scanners should use ppi (pixel-per-inch) since they are generating pixels!This is a question that sofar no experts has an answer for! I ho...
